check before: 2025-11-01
Product:
Microsoft 365 admin center, Microsoft Endpoint Manager, Teams
Platform:
Android, mobile, Online, Web, World tenant
Status:
Change type:
User impact, Retirement
Links:
Details:
Summary:
Microsoft Teams will stop providing updates and fixes for Android 8 devices starting December 2025, though the app will remain usable. This change rolls out from late November to December 2025. Organizations should identify affected users, communicate the change, and encourage OS upgrades or device changes.
Details:
[Introduction]
To ensure the best experience and security for our users, Microsoft Teams will no longer release any updates or bug fixes to Teams on devices running Android 8 beginning December 2025. This change allows us to focus development efforts on newer Android versions that offer improved performance, security, and capabilities.
[When this will happen:]
This change will begin rolling out in late November 2025 and is expected to be completed by late December 2025.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
Created:
2025-10-29
updated:
2025-10-29
Task Type
XXXXXXX ... free basic plan only
Docu to Check
XXXXXXX ... free basic plan only
MS How does it affect me
XXXXXXX ... free basic plan only
MS Preperations
XXXXXXX ... free basic plan only
MS Urgency
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
summary for non-techies**
XXXXXXX ... free basic plan only
Direct effects for Operations**
Lack of Security Updates
Users on Android 8 will not receive security updates, increasing vulnerability to security threats and exploits.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/microsoft-teams-support-for-android-8-remains-updates-and-fixes-will-no-longer-be-provided/
Decreased User Experience
Users may experience degraded performance and functionality as the app will not receive updates to improve user experience.
- roles: End Users, Product Managers
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/microsoft-teams-support-for-android-8-remains-updates-and-fixes-will-no-longer-be-provided/
Increased Helpdesk Inquiries
Helpdesk staff may face an increase in support requests from users experiencing issues with the outdated app.
- roles: Helpdesk Staff, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/microsoft-teams-support-for-android-8-remains-updates-and-fixes-will-no-longer-be-provided/
User Frustration and Productivity Loss
Users may become frustrated with the lack of updates, leading to decreased productivity and potential disengagement.
- roles: End Users, Team Leaders
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/microsoft-teams-support-for-android-8-remains-updates-and-fixes-will-no-longer-be-provided/
Compliance Risks
While no compliance considerations are identified, outdated software may inadvertently lead to compliance risks if security vulnerabilities are exploited.
- roles: Compliance Officers, IT Security Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/microsoft-teams-support-for-android-8-remains-updates-and-fixes-will-no-longer-be-provided/
Configutation Options**
XXXXXXX ... paid membership only
Potentional Risks**
XXXXXXX ... paid membership only
IT Security**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
a free basic plan is required to see more details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
Last updated 1 month ago ago
