MC1171800 – Microsoft Copilot Studio – Analyze action usage for agents

Product:

Copilot, Power Platform

Platform:

Online, World tenant

Status:

Change type:

New feature

Links:

Details:

We are announcing the ability to analyze action usage for agents in Microsoft Copilot Studio. This feature allows you to understand usage patterns, identify areas for improvement, and optimize performance for agents. This feature will reach general availability on November 10, 2025.

Change Category:
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Scope:
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Release Phase:

Created:
2025-10-13

updated:
2025-10-13

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Lack of Preparedness for New Analytics Feature
If the new analytics feature is implemented without proper preparation, users may face confusion regarding the new metrics and how to interpret them, leading to misinformed decisions.
   - roles: Data Analysts, Customer Support Agents
   - references: https://www.forbes.com/sites/bernardmarr/2021/01/25/the-importance-of-data-analytics-in-business/?sh=5c1c1c1e7b5b

Increased Error Rates Due to Lack of Training
Without adequate training on the new feature, agents may not utilize the analytics effectively, resulting in increased error rates and decreased performance.
   - roles: Customer Support Agents, IT Support Staff
   - references: https://www.gartner.com/en/information-technology/insights/it-training-and-skills-development

Configutation Options**

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Data Protection**

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explanation for non-techies**

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