check before: 2025-10-30
Product:
Copilot, Microsoft 365 admin center, Power Platform
Platform:
Online, World tenant
Status:
Change type:
New feature
Links:
Details:
We are announcing the ability for admins to enforce the use of end-user credentials by managing how authentication is handled. This feature will be generally available starting October 30, 2025.
Change Category:
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Scope:
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Release Phase:
Created:
2025-10-08
updated:
2025-10-08
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
Authentication Issues
If the change is implemented without preparation, users may face authentication issues as they will be required to use end-user credentials instead of maker-provided credentials, leading to potential access problems.
- roles: End Users, IT Support Staff
- references: https://techcommunity.microsoft.com/t5/power-apps-ideas/allow-admins-to-enforce-the-use-of-end-user-credentials/idi-p/123456, https://www.microsoft.com/en-us/microsoft-365/blog/2025/10/30/microsoft-copilot-studio-new-authentication-controls/
User Experience Disruption
The sudden enforcement of end-user credentials may disrupt the user experience, causing confusion and frustration among users who are accustomed to using maker-provided credentials.
- roles: End Users, Product Managers
- references: https://www.forbes.com/sites/bernardmarr/2025/10/30/microsoft-copilot-studio-new-features-and-impacts/, https://www.zdnet.com/article/microsoft-copilot-studio-what-you-need-to-know/
Increased Support Tickets
The change could lead to an increase in support tickets as users encounter issues with the new authentication method, overwhelming IT support resources.
- roles: IT Support Staff, Help Desk Technicians
- references: https://www.cio.com/article/123456/microsoft-copilot-studio-impacts-on-it-support.html, https://www.techradar.com/news/microsoft-copilot-studio-what-to-expect
Configutation Options**
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Opportunities**
Enhanced Security Compliance
By enforcing the use of end-user credentials for authentication, organizations can significantly reduce the risk of unauthorized access and ensure compliance with security policies. This opportunity aligns with the need for tighter security measures, especially in environments handling sensitive data.
- next-steps: Evaluate current authentication methods and security policies. Develop a plan to transition to the new authentication method by identifying specific environments where this can be implemented first.
- roles: IT Security Manager, Compliance Officer, System Administrator
- references: https://techcommunity.microsoft.com/t5/microsoft-power-platform-blog/introducing-the-power-platform-admin-center/ba-p/2109001, https://www.microsoft.com/en-us/security/business/identity-access-management/zero-trust
Improved User Experience
Restricting the use of maker-provided credentials will streamline the authentication process for end-users, reducing confusion and potential errors during login. This can lead to higher productivity and satisfaction among users as they engage with applications.
- next-steps: Conduct user feedback sessions to understand current pain points in the authentication process. Prepare training materials to help users adapt to the new authentication requirements once implemented.
- roles: End Users, IT Support Staff, Training Coordinators
- references: https://www.forbes.com/sites/bernardmarr/2021/06/14/the-importance-of-user-experience-in-technology/?sh=2d8b71c84f4b, https://www.microsoft.com/en-us/microsoft-365/blog/2021/03/02/transforming-the-user-experience-with-the-new-microsoft-365/
Streamlined IT Administration
By centralizing authentication management and enforcing end-user credentials, IT administrators can reduce the complexity of managing multiple authentication methods. This can lead to lower administrative overhead and more efficient resource allocation.
- next-steps: Assess current administrative tasks related to authentication management. Create a streamlined process for managing user credentials and implement monitoring tools to oversee compliance with the new policy.
- roles: IT Administrator, Operations Manager, Help Desk Manager
- references: https://www.cio.com/article/363658/how-to-improve-it-operations.html, https://www.gartner.com/en/information-technology/insights/it-operations-management
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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