check before: 2025-11-01
Product:
Copilot, Microsoft 365 Apps, Microsoft 365 Copilot, Outlook, Power Platform
Platform:
Online, World tenant
Status:
Change type:
New feature
Links:
Details:
We are announcing the ability to access insights on opportunity while working on emails in Outlook in Microsoft 365 Copilot for Sales. This feature will reach general availability on November 1, 2025.
Change Category:
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Scope:
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Release Phase:
Created:
2025-10-02
updated:
2025-10-02
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Disruption
If the new opportunity insights feature is implemented without proper training or communication, users may find the interface confusing, leading to decreased productivity and frustration.
- roles: Sales Representatives, Customer Support Agents
- references: https://www.forbes.com/sites/bernardmarr/2023/10/01/the-impact-of-new-technology-on-user-experience/?sh=5c1e1c5e7c3b
Data Privacy Concerns
The introduction of insights cards may raise concerns about data privacy and security, especially if users are not informed about how their data is being used, potentially leading to distrust in the system.
- roles: Sales Representatives, IT Security Officers
- references: https://www.csoonline.com/article/3531235/data-privacy-concerns-in-the-age-of-ai.html
Configutation Options**
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Data Protection**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 6 days ago ago
