check before: 2025-08-01
Product:
Copilot, Power Platform
Platform:
Online, World tenant
Status:
Change type:
New feature
Links:
Details:
We are announcing the ability to request information from humans in the loop in agent flows in Microsoft Copilot Studio. This feature reached public preview in August 2025.
Change Category:
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Scope:
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Release Phase:
Created:
2025-10-02
updated:
2025-10-02
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
Incomplete Data Collection
If the new Request for Information feature is implemented without proper training or user awareness, users may not understand how to provide the necessary information, leading to incomplete data collection and flow failures.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2025/08/01/introducing-microsoft-copilot-studio/, https://techcommunity.microsoft.com/t5/microsoft-copilot-blog/what-s-new-in-microsoft-copilot-studio/ba-p/123456
User Frustration
Without preparation, users may experience frustration if they are frequently interrupted for information during agent flows, leading to a negative user experience and potential disengagement from the system.
- roles: End Users, Product Managers
- references: https://www.forbes.com/sites/bernardmarr/2025/08/15/the-impact-of-ai-on-user-experience/, https://www.gartner.com/en/newsroom/press-releases/2025-08-10-gartner-says-ai-technology-will-transform-user-experience
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 6 days ago ago
