MC1155424 – Update to support statement for Windows 10 in Intune (archived)

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check before: 2025-10-14

Product:

Copilot, Intune, Microsoft 365 admin center, Windows, Windows 365

Platform:

Online, Windows Desktop, World tenant

Status:

Change type:

User impact, Admin impact

Links:

Details:

Summary:
Windows 10 support ends October 14, 2025; no updates except for ESU-enrolled commercial customers. Intune will maintain core management and support migration to Windows 11. Use Intune reports to identify and upgrade devices or enroll in ESU for security updates. Final Windows 10 version 22H2 remains allowed in Intune.

Details:
As a reminder, Windows 10 will reach end of support on October 14, 2025. After this date, Windows 10 will no longer receive quality or feature updates. Security updates will only be available to commercial customers who have enrolled devices into the Extended Security Updates (ESU) program. For more details, review the additional information shared below.

Change Category:
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Scope:
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Release Phase:

Created:
2025-09-19

updated:
2025-09-19

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

End of Support for Windows 10
After October 14, 2025, Windows 10 will no longer receive updates, leading to potential security vulnerabilities and compliance issues.
   - roles: IT Administrator, Compliance Officer
   - references: https://learn.microsoft.com/lifecycle/announcements/windows-10-end-of-support, https://learn.microsoft.com/lifecycle/faq/windows

Limited Functionality in Intune
Post end of support, Intune will maintain core management but new features and updates will not be available, potentially affecting device management capabilities.
   - roles: IT Administrator, Help Desk Support
   - references: https://blogs.windows.com/windowsexperience/2025/06/24/stay-secure-with-windows-11-copilot-pcs-and-windows-365-before-support-ends-for-windows-10/

Increased Security Risks
Without updates, devices running Windows 10 may become targets for cyber attacks, impacting overall organizational security posture.
   - roles: Security Analyst, IT Administrator
   - references: https://learn.microsoft.com/windows/release-health/release-information

User Experience Degradation
Users may experience issues with unsupported software and applications, leading to decreased productivity and frustration.
   - roles: End User, IT Support Specialist
   - references: https://learn.microsoft.com/windows/whats-new/enable-extended-security-updates

Migration Challenges to Windows 11
Failure to prepare for migration may result in delays and complications, affecting user access to necessary tools and applications.
   - roles: IT Administrator, Project Manager
   - references: https://learn.microsoft.com/windows/release-health/windows11-release-information

Configutation Options**

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Opportunities**

Migration to Windows 11
With the end of support for Windows 10 approaching, there is an opportunity to streamline the migration process to Windows 11 using Intune. This can enhance security, improve user experience, and leverage new features available in Windows 11, such as improved performance and user interface enhancements.
   - next-steps: Utilize the All devices report in Intune to identify devices still running Windows 10. Develop a migration plan that includes timelines and user training for Windows 11. Communicate the benefits of the upgrade to users to facilitate acceptance.
   - roles: IT Administrators, End Users, Security Officers
   - references: https://blogs.windows.com/windowsexperience/2025/06/24/stay-secure-with-windows-11-copilot-pcs-and-windows-365-before-support-ends-for-windows-10/, https://learn.microsoft.com/windows/release-health/windows11-release-information

Extended Security Updates (ESU) Enrollment
For devices that cannot be upgraded to Windows 11 before the end of support date, enrolling in the Extended Security Updates (ESU) program can provide critical security updates, ensuring compliance and reducing security risks associated with outdated software.
   - next-steps: Identify devices that cannot be upgraded in time and assess their eligibility for ESU. Prepare a budget for ESU licensing and communicate with stakeholders about the importance of maintaining security on these devices.
   - roles: IT Administrators, Finance Managers, Compliance Officers
   - references: https://learn.microsoft.com/windows/whats-new/enable-extended-security-updates, https://learn.microsoft.com/lifecycle/faq/windows

User Training and Support for Windows 11
As users transition to Windows 11, providing training and support can enhance user experience and productivity. This can involve creating training materials, hosting workshops, and providing ongoing support during the transition period.
   - next-steps: Develop a comprehensive training program that includes resources such as video tutorials, FAQs, and live Q&A sessions. Schedule training sessions ahead of the Windows 11 rollout to ensure users feel comfortable with the new system.
   - roles: Training Coordinators, IT Support Staff, End Users
   - references: https://learn.microsoft.com/windows/release-health/release-information, https://learn.microsoft.com/lifecycle/announcements/windows-10-end-of-support

Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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Last updated 2 months ago ago

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