check before: 2025-09-01
Product:
Intune, SharePoint, Windows
Platform:
mobile, Online, World tenant
Status:
Change type:
Admin impact
Links:
Details:
Starting with the September 2025 security update, IT admins can configure an initial Start menu layout that users can later customize. If you've used the Configure Start Pins policy previously, it would revert user personalization to the IT-set configuration after a restart. The enhanced policy allows user changes to persist. This new capability is available to you through configuration service providers (CSP) today, and the Group Policy (GPO) will follow in October.
When will this happen:
September 2025 security update: The enhanced CSP policy is available to configure using Microsoft Intune or other mobile device management (MDM) tools.
October 2025: The GPO policy will be available for commercial use. The GPO will also support a locked down layout experience (bringing parity to current CSP policy).
Change Category:
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Scope:
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Release Phase:
Created:
2025-09-12
updated:
2025-09-12
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Degradation
If the new Start menu layout is implemented without preparation, users may experience confusion and frustration due to unexpected changes in their familiar interface, leading to decreased productivity.
- roles: End Users, IT Support Staff
- references: https://learn.microsoft.com/windows/client-management/mdm/policy-csp-start#configurestartpins, https://learn.microsoft.com/windows/configuration/start/layout?tabs=intune-10%2Cintune-11&pivots=windows-11
Increased Support Tickets
The lack of preparation for the new Start menu layout may result in an influx of support tickets from users who are struggling to adapt to the changes, overwhelming IT support resources.
- roles: IT Support Staff, Help Desk Technicians
- references: https://learn.microsoft.com/windows/client-management/mdm/policy-csp-start#configurestartpins, https://learn.microsoft.com/windows/configuration/start/layout?tabs=intune-10%2Cintune-11&pivots=windows-11
Configutation Options**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 1 month ago ago
