MC1137613 – Interact with SharePoint content in Teams channels using agents (archived)

Product:

Copilot, SharePoint, Teams, Windows

Platform:

mobile, Online, Web, World tenant

Status:

Launched

Change type:

New feature, User impact

Links:

481822

Details:

Summary:
SharePoint agents in Microsoft Teams Channels enable users to access and summarize SharePoint content via @mentions without leaving Teams. Rolling out globally from late August to mid-September 2025, this feature is on by default, requires no admin changes, and supports existing governance and compliance controls.

Details:
Introduction
To enhance collaborative access to SharePoint-based knowledge, we're introducing SharePoint agents in Microsoft Teams Channels. These agents allow users to interact with SharePoint-based knowledge through simple @mentions, allowing quick access to summaries, answers, and file discovery-without leaving the Teams environment. This builds on existing functionality in group chats and meetings, now with the added benefit of persistent visibility and accessibility in channels. This feature will be available on all web and desktop clients (Windows and macOS). A limited set of functionality will also be available on mobile clients.
This message is associated with Microsoft 365 Roadmap ID 481822
When this will happen
General Availability (Worldwide): We will begin rolling out on late August 2025 and expect to complete by mid-September 2025.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-08-19

updated:
2025-08-19

Public Preview Start Date

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Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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summary for non-techies**

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Direct effects for Operations**

User Confusion
Users may be confused about the new functionality and how to effectively use SharePoint agents in Teams Channels, leading to decreased productivity.
   - roles: End Users, Team Leaders
   - references: https://support.microsoft.com/office/share-an-agent-from-sharepoint-in-teams-6dcbf7b5-8c13-44e5-a68a-dbd71fb76ad3, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=481822

Increased Support Requests
The introduction of SharePoint agents without prior training may lead to an increase in support requests as users encounter issues or have questions about the new feature.
   - roles: IT Support, Help Desk Staff
   - references: https://support.microsoft.com/office/share-an-agent-from-sharepoint-in-teams-6dcbf7b5-8c13-44e5-a68a-dbd71fb76ad3, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=481822

Workflow Disruption
Existing workflows may be disrupted as users adapt to the new feature, potentially leading to temporary inefficiencies in collaboration and information retrieval.
   - roles: Project Managers, Team Members
   - references: https://support.microsoft.com/office/share-an-agent-from-sharepoint-in-teams-6dcbf7b5-8c13-44e5-a68a-dbd71fb76ad3, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=481822

Configutation Options**

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Opportunities**

Enhanced Knowledge Sharing
The integration of SharePoint agents in Teams channels facilitates quicker access to organizational knowledge, allowing employees to retrieve and summarize SharePoint content seamlessly. This can significantly enhance collaboration and decision-making processes.
   - next-steps: Conduct training sessions for users to familiarize them with the new @mention capabilities in Teams. Develop best practices for using SharePoint agents effectively in team discussions.
   - roles: Team Leaders, Project Managers, Knowledge Workers
   - references: https://support.microsoft.com/office/share-an-agent-from-sharepoint-in-teams-6dcbf7b5-8c13-44e5-a68a-dbd71fb76ad3, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=481822

Improved User Experience
By allowing users to access SharePoint content directly within Teams, the user experience is streamlined, reducing the need to switch between applications. This could lead to increased productivity and satisfaction among employees.
   - next-steps: Gather user feedback post-implementation to identify any challenges or areas for improvement. Consider integrating user suggestions into ongoing training and support.
   - roles: End Users, IT Support Staff, HR Managers
   - references: https://support.microsoft.com/office/share-an-agent-from-sharepoint-in-teams-6dcbf7b5-8c13-44e5-a68a-dbd71fb76ad3, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=481822

Streamlined IT Administration
With no new admin settings required for the rollout, IT administrators can focus on other critical tasks. This reduces the administrative burden and allows for better resource allocation.
   - next-steps: Review current IT processes to identify areas where resources can be reallocated due to the reduced administrative workload. Monitor the implementation to ensure compliance with existing governance controls.
   - roles: IT Administrators, Compliance Officers, Operations Managers
   - references: https://support.microsoft.com/office/share-an-agent-from-sharepoint-in-teams-6dcbf7b5-8c13-44e5-a68a-dbd71fb76ad3, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=481822

Potentional Risks**

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Data Protection**

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IT Security**

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Hypothetical Work Council Statement**

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DPIA Draft**

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explanation for non-techies**

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