check before: 2025-08-19
Product:
Copilot, Copilot Chat, Microsoft 365 admin center, Microsoft 365 Apps, Microsoft 365 Copilot, Microsoft 365 suite, Microsoft Viva, Microsoft Viva Insights, OneNote, Outlook
Platform:
Online, Web, Windows Desktop, World tenant
Status:
Rolling out
Change type:
Feature update
Details:
Summary:
Copilot Chat usage in Word, Excel, PowerPoint, and OneNote is now included in Microsoft 365 admin center and Viva Insights reports, enhancing Copilot Analytics. Updates will reflect user activity across these apps, improving adoption tracking and AI adoption scores with future enhancements planned.
Details:
Introduction
We're updating Copilot Analytics reports to include usage of Copilot Chat in Word, Excel, PowerPoint, and OneNote. This means that as users begin using Copilot Chat in these apps, their activity will automatically be reflected in the Microsoft 365 admin center and Viva Insights reports. This change helps provide a more complete and accurate view of Copilot Chat adoption across your organization.
When this will happen
The reports will be updated automatically as the Copilot Chat experience becomes available in Microsoft 365 apps for your organization.
Change Category:
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Scope:
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Release Phase:
General Availability, Preview
Created:
2025-08-19
updated:
2025-08-19
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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summary for non-techies**
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Direct effects for Operations**
Inaccurate Adoption Metrics
Without preparation, the introduction of Copilot Chat usage metrics may lead to confusion among users regarding their actual usage and adoption rates, as the metrics will reflect new data without prior context or training.
- roles: Microsoft 365 Admin, Data Analyst
- references: https://learn.microsoft.com/microsoft-365/admin/activity-reports/microsoft-365-copilot-usage?view=o365-worldwide, https://learn.microsoft.com/microsoft-365/admin/adoption/ai-adoption-score?view=o365-worldwide
User Experience Disruption
Users may experience a disruption in their workflow as they adapt to the new Copilot Chat features in Word, Excel, PowerPoint, and OneNote without adequate training or communication about the changes.
- roles: End User, IT Support
- references: https://learn.microsoft.com/viva/insights/org-team-insights/copilot-dashboard, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=494830
Configutation Options**
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Data Protection**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 3 months ago ago
