check before: 2025-09-15
Product:
Copilot, Power Platform
Platform:
Online, World tenant
Status:
Change type:
New feature
Links:
Details:
We are announcing the ability to use prompts in Copilot agents to extract and augment information from documents in AI Builder. This feature will reach general availability on September 15, 2025.
Change Category:
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Scope:
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Release Phase:
Created:
2025-08-17
updated:
2025-08-17
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Degradation
If the new Copilot prompts are implemented without proper training or documentation, users may struggle to effectively utilize the feature, leading to frustration and decreased productivity.
- roles: End Users, Support Staff
- references: https://www.forbes.com/sites/bernardmarr/2021/01/25/the-importance-of-user-experience-in-technology/?sh=4c1c1c4e7b5b
Increased Support Tickets
The introduction of new features without adequate preparation can lead to a surge in support requests as users encounter issues or confusion, overwhelming the IT support team.
- roles: IT Support, Helpdesk Staff
- references: https://www.zdnet.com/article/how-to-reduce-support-tickets-in-your-organization/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 3 days ago ago
