check before: 2023-08-01
Product:
Copilot, Microsoft 365 Apps, Microsoft 365 Copilot
Platform:
Android, iOS, mobile, Online, World tenant
Status:
Change type:
Feature update, User impact
Links:
Details:
Summary:
Starting early August, Microsoft 365 Copilot mobile app will remove bottom tab navigation, making Copilot Chat the default for users with access and pinning. Other features move to the hamburger menu. Chat history will be expanded by default. iOS updates begin in August, Android follows. Admins can manage pinning settings.
Details:
Starting early August, the bottom tab navigation in the Microsoft 365 Copilot mobile app will be removed and Copilot Chat will become the default experience for those who have access and have Copilot Chat pinned. Users will be able to navigate to other app experiences such as Search and Create using the universal hamburger menu. This makes it easier to stay productive and get things done using Copilot Chat while also simplifying the experience by removing multiple ways to navigate the app. For users who do not have access to Copilot Chat or do not have it pinned, their last used experience would be the default.
When this will happen
These changes will begin rolling out in the Microsoft 365 Copilot app for iOS devices starting early August. Updates to the Android app will follow soon.
Change Category:
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Scope:
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Release Phase:
Created:
2025-08-05
updated:
2025-08-05
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
Removal of Bottom Tab Navigation
Users may experience confusion and difficulty in navigating the app due to the removal of the bottom tab navigation, leading to potential frustration and decreased productivity.
- roles: End Users, Support Teams
- references: https://learn.microsoft.com/copilot/microsoft-365/pin-copilot-chat-navbar
Default Experience Change to Chat
Users who are not familiar with the new default experience may struggle to find other features, impacting their workflow and user satisfaction.
- roles: End Users, Support Teams
- references: https://learn.microsoft.com/copilot/microsoft-365/pin-copilot-chat-navbar
Increased Helpdesk Queries
Support teams may face a surge in helpdesk queries related to the new UI changes, leading to longer response times and potential backlog.
- roles: Support Teams, IT Operations
- references: https://learn.microsoft.com/copilot/microsoft-365/pin-copilot-chat-navbar
Configutation Options**
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Opportunities**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
The Microsoft 365 Copilot mobile app is undergoing some changes that aim to streamline the user experience. Imagine your smartphone as a Swiss Army knife, where each tool represents a different feature of the app. Previously, you had several tools (or tabs) at the bottom of your screen, allowing you to switch between different functions like Search, Chat, and Create. Now, Microsoft is simplifying this by removing those bottom tabs, similar to folding away some of the less-used tools on your Swiss Army knife.
Instead of having multiple tabs at the bottom, the app will now use a "hamburger menu" located at the top left corner. Think of this menu as a toolbox that holds all the features you might need. When you open it, you can select the tool (or feature) you want to use, keeping your main screen less cluttered and more focused on the task at hand.
For those who frequently use the Chat feature, this will become the default screen you see when you open the app, much like having your favorite tool already in hand when you open your Swiss Army knife. If you don't use Chat or haven't pinned it as a favorite, the app will remember what you last used and take you there, or it will start with Search if you're new to the app.
The changes are starting with iOS devices in early August, with Android updates to follow. This update is designed to make it easier for users to find what they need quickly, much like organizing your desk so that your most-used items are within easy reach. Admins can also manage which features are pinned for users, optimizing the experience based on what users need most.
Support teams should be ready for questions as users adjust to the new layout, but no other immediate actions are necessary. There are no compliance issues identified with these changes, but it's always good to review them in the context of your organization's needs.
** AI generated content. This information must be reviewed before use.
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Last updated 2 months ago ago
