MC1034571 – (Updated) Plan for Change: Intune Service Administrator role will be required for device limit restrictions (archived)

Product:

Intune

Platform:

Online, World tenant

Status:

Change type:

Admin impact, Updated message

Links:

Details:

Summary:
Starting mid-May 2025, the Intune Service Administrator role will be required to configure device limit enrollment restrictions. Admins without this role will have read-only access. Review and update RBAC assignments to ensure proper permissions.

Details:
Updated April 1, 2025: We have updated the rollout timeline below. Thank you for your patience.
Beginning mid-May 2025 (previously mid-April), or soon after, admins will be required to have the 'Intune Service Administrator' role-based access control (RBAC) permission to configure device limit enrollment restrictions policy.

Change Category:
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Scope:
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Release Phase:

Created:
2025-03-18

updated:
2025-04-02

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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summary for non-techies**

Starting in mid-May 2025, changes to device limit enrollment restrictions in Microsoft Intune will require administrators to have the "Intune Service Administrator" role, allowing only those with this role to modify settings while others can only view them.

Direct effects for Operations**

Access Control Changes
Admins without the Intune Service Administrator role will have read-only access to device limit enrollment restrictions, potentially leading to unauthorized device enrollments and compliance issues.
   - roles: Intune Administrators, Compliance Officers
   - references: https://learn.microsoft.com/mem/intune/enrollment/create-device-limit-restrictions, https://learn.microsoft.com/mem/intune/fundamentals/role-based-access-control

User Experience Degradation
If device limit restrictions cannot be updated due to lack of permissions, users may experience issues with device enrollments, leading to frustration and decreased productivity.
   - roles: End Users, IT Support Staff
   - references: https://learn.microsoft.com/mem/intune/enrollment/create-device-limit-restrictions, https://learn.microsoft.com/mem/intune/fundamentals/role-based-access-control

Increased Support Tickets
The inability to manage device limit restrictions may result in an increase in support tickets from users facing enrollment issues, straining IT resources.
   - roles: IT Support Staff, Help Desk Technicians
   - references: https://learn.microsoft.com/mem/intune/enrollment/create-device-limit-restrictions, https://learn.microsoft.com/mem/intune/fundamentals/role-based-access-control

Configutation Options**

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Opportunities**

Streamlined Role Management
By reviewing and updating RBAC assignments to align with the new Intune Service Administrator role requirements, organizations can streamline role management and ensure that only necessary personnel have elevated permissions. This reduces the risk of unauthorized access and improves security posture.
   - next-steps: Conduct an audit of current RBAC assignments, identify necessary changes, and implement updates to reflect the new requirements. Training sessions for admins on the new role requirements should also be scheduled.
   - roles: IT Administrators, Security Officers, Compliance Managers
   - references: https://learn.microsoft.com/mem/intune/fundamentals/role-based-access-control

Enhanced User Experience with Device Management
Implementing device limit enrollment restrictions can lead to a more organized device management process, ensuring that users have a seamless experience without device conflicts. This can enhance productivity and reduce frustration among users.
   - next-steps: Develop a communication plan to inform users about the new device limit policies, and provide guidance on how to enroll their devices effectively. Consider feedback mechanisms to continuously improve the user experience.
   - roles: End Users, IT Support Staff, Product Managers
   - references: https://learn.microsoft.com/mem/intune/enrollment/create-device-limit-restrictions

Improved Compliance and Reporting
The requirement for the Intune Service Administrator role can lead to better compliance with organizational policies and regulatory requirements. By having a designated role for managing device limit restrictions, it becomes easier to track compliance and generate reports.
   - next-steps: Set up a compliance framework that includes regular audits of device limit settings and access controls. Implement reporting tools that can help visualize compliance status and areas needing attention.
   - roles: Compliance Officers, IT Administrators, Risk Management Teams
   - references: https://learn.microsoft.com/mem/intune/fundamentals/role-based-access-control

Potentional Risks**

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IT Security**

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explanation for non-techies**

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