MC947052 – Microsoft SharePoint: Filter search results by “Messages”

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check before: 2025-01-01

Product:

SharePoint

Platform:

Online, US Instances, World tenant

Status:

Change type:

Feature update, User impact

Links:

Details:

The same Messages search vertical at microsoft365.com will soon be available for organization-wide search in Microsoft SharePoint. Search verticals are tabs on the search result page that show results of a specific type or from select sources. For example, the Files vertical shows results classified as files and makes it easy for users who are looking to find documents.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out early January 2025 and expect to complete by mid-January 2025.

Change Category:
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Scope:
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Release Phase:

Created:
2024-12-03

updated:
2025-01-15

Task Type

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Docu to Check

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summary for non-techies**

Microsoft SharePoint will introduce a "Messages" search vertical in January 2025, allowing users to filter search results specifically for messages, similar to microsoft365.com, and it will be enabled by default unless previously disabled.

Direct effects for Operations**

Search Functionality Change
Introduction of the Messages search vertical may confuse users accustomed to the previous search layout, leading to potential inefficiencies in finding relevant information.
   - roles: End Users, IT Support
   - references: https://learn.microsoft.com/microsoftsearch/manage-verticals, https://microsoft365.com/

User Training and Documentation
Lack of prior notification and training may result in users being unaware of the new search vertical, causing frustration and decreased productivity as they adapt to the change.
   - roles: End Users, Training Coordinators
   - references: https://learn.microsoft.com/microsoftsearch/manage-verticals, https://microsoft365.com/

Increased Support Requests
The rollout of the new Messages vertical without preparation may lead to an increase in support requests from users facing difficulties in navigating the updated search interface.
   - roles: IT Support, Help Desk Staff
   - references: https://learn.microsoft.com/microsoftsearch/manage-verticals, https://microsoft365.com/

Configutation Options**

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Opportunities**

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Potentional Risks**

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Data Protection**

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IT Security**

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Hypothetical Work Council Statement**

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DPIA Draft**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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