check before: 2024-07-16
Product:
Microsoft 365 Apps, Microsoft 365 suite, Outlook, Planner, Teams
Platform:
Developer, Web, World tenant
Status:
Change type:
User impact, Admin impact
Links:
Details:
Summary:
Microsoft products are transitioning to the cloud.microsoft domain by June 2024. Microsoft Planner is already available on this domain. Admins should educate users, update organizational materials, ensure in-house apps are compatible, and verify network connections to *.cloud.microsoft are unblocked.
Details:
The cloud.microsoft domain was provisioned in early 2023 to provide a unified, trusted, and dedicated DNS domain space to host Microsoft's first-party authenticated SaaS products and experiences. This post is to inform admins that the following Microsoft products and scenarios are now available at the cloud.microsoft domain, in parallel with the previous domains.
Microsoft Planner (https://planner.cloud.microsoft)
A full list of product experiences already being delivered on this domain can be found here: Unified cloud.microsoft domain for Microsoft 365 apps - Microsoft 365 Enterprise | Microsoft Learn.
[When this will happen:]
The services above are already available on cloud.microsoft, in parallel to their previous domains. You can expect the previous domains to be redirected to cloud.microsoft in the coming months.
Change Category:
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Scope:
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Release Phase:
Created:
2024-07-02
updated:
2024-08-10
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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Direct effects for Operations**
- Impact on IT Operations
- Potential disruptions during the transition period as services redirect from old domains to cloud.microsoft.
- Roles impacted: IT Operations Managers, Network Administrators
- Need for continuous monitoring of service availability and performance post-transition.
- Roles impacted: IT Operations Managers, System Administrators
- Impact on IT Services
- Compatibility issues may arise with in-house applications that rely on the old domain.
- Roles impacted: Application Developers, IT Service Managers
- Increased support tickets related to user confusion or access issues during the transition.
- Roles impacted: Help Desk Staff, IT Support Technicians
- Impact on IT Users
- Users may experience temporary access issues or confusion regarding the new domain.
- Roles impacted: End Users, Department Managers
- Users need to be educated on recognizing and using the new cloud.microsoft domain to avoid disruption in their workflows.
- Roles impacted: Training Coordinators, Team Leaders
- Impact on IT Administrators
- Administrators must update organizational materials and documentation to reflect the new domain.
- Roles impacted: IT Administrators, Documentation Specialists
- Increased workload for administrators to ensure all in-house applications are compatible with the new domain.
- Roles impacted: IT Administrators, Application Support Teams
- Dependencies and Interdependencies
- The transition may affect integrations with third-party applications that rely on the old domain.
- Roles impacted: IT Architects, Integration Specialists
- Network configurations may need adjustments to ensure connectivity to the new domain, impacting overall network performance.
- Roles impacted: Network Engineers, IT Security Analysts
References:
- Microsoft Learn: [Unified cloud.microsoft domain for Microsoft 365 apps](https://learn.microsoft.com/microsoft-365/enterprise/cloud-microsoft-domain?view=o365-worldwide)
- Microsoft Tech Community: [Introducing cloud.microsoft](https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-cloud-microsoft-a-unified-domain-for-microsoft-365/ba-p/3804961)
Opportunities**
- User Education and Training Programs
- Develop and implement training sessions for users to familiarize them with the new cloud.microsoft domain and its features.
- Roles benefiting: All users, particularly those using Microsoft 365 Apps, Outlook, and Teams.
- Reference: [What is cloud.microsoft? - Microsoft Support](https://support.microsoft.com/office/what-is-cloud-microsoft-7ba4c8b9-d062-4444-84a5-fca6c3006d2b)
- Update Organizational Materials and Documentation
- Review and update all internal documentation, guides, and resources to reflect the new cloud.microsoft URLs, ensuring clarity and reducing confusion.
- Roles benefiting: IT Admins, Training Coordinators, and Communication Teams.
- Reference: [Unified cloud.microsoft domain for Microsoft 365 apps - Microsoft Learn](https://learn.microsoft.com/microsoft-365/enterprise/cloud-microsoft-domain?view=o365-worldwide)
- Compatibility Checks for In-House Applications
- Collaborate with developers to ensure that all in-house applications, especially those integrated with Teams and Outlook, are compatible with the new domain.
- Roles benefiting: Application Developers, IT Operations Teams.
- Reference: [Action required: ensure your Microsoft Teams apps are ready for upcoming domain changes](https://devblogs.microsoft.com/microsoft365dev/action-required-ensure-your-microsoft-teams-apps-are-ready-for-upcoming-domain-changes/)
- Network Configuration Review
- Conduct a thorough review of network configurations to ensure that connections to .cloud.microsoft are unblocked, preventing any disruptions in service.
- Roles benefiting: Network Administrators, IT Security Teams.
- Reference: [URLs and IP Address Ranges - Microsoft Learn](https://learn.microsoft.com/microsoft-365/enterprise/urls-and-ip-address-ranges)
- Feedback Mechanism for User Experience Improvement
- Establish a feedback loop for users to report any issues or suggestions regarding the transition to the cloud.microsoft domain, allowing for continuous improvement.
- Roles benefiting: IT Support Teams, User Experience Teams.
- Reference: [Introducing cloud.microsoft: A unified domain for Microsoft 365](https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-cloud-microsoft-a-unified-domain-for-microsoft-365/ba-p/3804961)
Potentional Risks**
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Data Protection**
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Hypothetical Work Council Statement**
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DPIA Draft**
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** AI generated content. This information must be reviewed before use.
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Last updated 8 months ago ago
