MC1214183 – Purview Communication Compliance: Temporary delays in processing due to planned infrastructure migration

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check before: 2026-01-05

Product:

Purview, Purview Communication Compliance

Platform:

Online, World tenant

Status:

Change type:

Admin impact

Links:

Details:

Summary:
Microsoft Purview Communication Compliance will undergo infrastructure migration from January 5 to February 28, 2026, causing temporary delays, intermittent errors, and slower updates in policy insights and reports. No data loss will occur. No action is required, but admins should inform teams of possible short-term slowdowns.

Details:
[Introduction]
Microsoft Purview Communication Compliance is undergoing a scheduled infrastructure upgrade. Although this migration is planned outside of normal business hours, some production clusters may experience higher loads, potentially causing brief delays in downstream processing. Brief delays in processing may occur during this migration, but no data will be lost.
[When this will happen:]
This migration will begin January 5, 2026, and end February 28, 2026.

Change Category:
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Scope:
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Release Phase:

Created:
2026-01-07

updated:
2026-01-07

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Temporary Delays in Processing
During the infrastructure migration, updates to policy insights and aggregated counts may occur at a slower pace, leading to potential delays in decision-making processes.
   - roles: Compliance Admin, IT Admin
   - references: https://learn.microsoft.com/purview/communication-compliance

Intermittent Errors
Admins may encounter intermittent errors when reviewing flagged messages, which could hinder the compliance review process.
   - roles: Compliance Admin, IT Admin
   - references: https://learn.microsoft.com/purview/communication-compliance

Outdated Report Views
Certain report views may display outdated data until backlog processing is complete, affecting the accuracy of compliance reporting.
   - roles: Compliance Admin, Data Analyst
   - references: https://learn.microsoft.com/purview/communication-compliance

Configutation Options**

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Opportunities**

Enhanced Communication Protocols
Implement proactive communication strategies to inform all stakeholders about the migration schedule and its potential impacts. This can help manage expectations and reduce frustration during the transition period.
   - next-steps: Draft a communication plan outlining the timeline and potential impacts. Share this with all relevant teams, including IT, compliance, and end-users.
   - roles: IT Administrators, Compliance Officers, End-Users
   - references: https://learn.microsoft.com/purview/communication-compliance

Documentation Updates
Revise internal documentation to include information about the temporary limitations during the migration. This ensures that all team members are aware of potential delays and can plan their workflows accordingly.
   - next-steps: Identify and update relevant internal documents and training materials to reflect the migration impacts. Ensure that these updates are communicated to all affected teams.
   - roles: IT Administrators, Compliance Officers, Training Coordinators
   - references: https://learn.microsoft.com/purview/communication-compliance

Monitoring and Reporting Adjustments
Adjust monitoring and reporting processes to account for the expected delays in policy insights and report generation. This can help maintain operational efficiency and compliance oversight during the migration.
   - next-steps: Review current monitoring tools and reporting schedules. Adjust them to accommodate the expected delays, and communicate these changes to the compliance team.
   - roles: IT Administrators, Compliance Officers, Data Analysts
   - references: https://learn.microsoft.com/purview/communication-compliance

Potentional Risks**

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Data Protection**

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IT Security**

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Hypothetical Work Council Statement**

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DPIA Draft**

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explanation for non-techies**

Microsoft Purview Communication Compliance is set to undergo an infrastructure upgrade early in 2026. Think of this upgrade like renovating a busy office building. During the renovation, the building remains open, but you might notice some temporary inconveniences like slower elevator service or occasional noise. Similarly, while this upgrade is happening, you might experience some delays and minor errors when using the Purview Communication Compliance tools.

From January 5 to February 28, 2026, the system will be transitioning to a new infrastructure. This means that while the core functions will continue to operate, certain tasks like updating policy insights or generating reports might take a bit longer than usual. Imagine it as a temporary traffic jam on your usual commute; you’ll still reach your destination, just not as quickly as you’re used to.

Admins who manage these compliance tools should be aware that there might be short delays in receiving alerts or accessing flagged messages. It's like waiting a little longer for a package to arrive during a busy holiday season. Rest assured, though, that no data will be lost during this period—everything will still be there, just taking a bit more time to process.

While no immediate action is required from administrators, it’s a good idea to inform your teams about these potential slowdowns. This way, everyone is prepared and can plan accordingly, much like letting employees know about a temporary road closure on their way to work. The upgrade is scheduled outside of normal business hours to minimize disruption, but global teams might still notice some impact during their active hours.

Overall, this is a planned and temporary situation aimed at improving the system in the long run. Keeping your teams informed will help manage expectations and ensure a smooth transition during this period.

** AI generated content. This information must be reviewed before use.

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Last updated 1 month ago ago

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