check before: 2025-06-18
Product:
Teams, Windows
Platform:
Android, iOS, Online, Windows Desktop, World tenant
Status:
Change type:
Admin impact, Updated message, User impact
Links:
Details:
Summary:
The Teams Discover Feed backend is migrating from People Prediction Service to Substrate Search Service Recommendations starting June 18, 2025, with PPS deprecated by August 2025. There is no user impact, but devices must run specified minimum client versions to ensure compatibility. No compliance issues noted.
Details:
Updated August 5, 2025: We have updated the content. Thank you for your patience.
We're updating the backend service that powers the Teams Discover Feed. In mid-June 2025, the Discover Feed began transitioning from the People Prediction Service (PPS) to the Substrate Search Service Recommendations (3SR). This change is part of a broader infrastructure evolution to improve scalability and service integration.
When this will happen
This change began rolling out on June 18, 2025. The legacy PPS service will be deprecated starting August 2025.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
Created:
2025-07-23
updated:
2025-08-06
Task Type
XXXXXXX ... free basic plan only
Docu to Check
XXXXXXX ... free basic plan only
MS How does it affect me
XXXXXXX ... free basic plan only
MS Preperations
XXXXXXX ... free basic plan only
MS Urgency
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
summary for non-techies**
XXXXXXX ... free basic plan only
Direct effects for Operations**
Client Compatibility Issues
If devices do not meet the specified minimum client versions, users may experience functionality issues with the Teams Discover Feed, leading to potential disruptions in their workflow.
- roles: End Users, IT Support
- references: https://learn.microsoft.com/microsoftteams/teams-client-update
User Experience Degradation
Without proper preparation, users may face degraded performance or inability to access the Discover Feed features, impacting their overall experience with Teams.
- roles: End Users, Team Managers
- references: https://learn.microsoft.com/microsoftteams/teams-client-update
Increased Support Requests
Failure to prepare for the migration may result in an increase in support requests from users facing issues, straining IT resources and impacting response times.
- roles: IT Support, Help Desk Staff
- references: https://learn.microsoft.com/microsoftteams/teams-client-update
Configutation Options**
XXXXXXX ... paid membership only
Opportunities**
Enhanced User Experience through Improved Recommendations
Transitioning to the Substrate Search Service Recommendations can enhance the relevance and accuracy of content shown in the Teams Discover Feed, leading to a more personalized user experience. This could increase user engagement and satisfaction with the Teams platform.
- next-steps: Monitor user feedback post-migration to identify areas for further enhancement and gather data on user engagement metrics to assess the impact of the new recommendation system.
- roles: Product Managers, User Experience Designers, IT Administrators
- references: https://learn.microsoft.com/microsoftteams/teams-client-update
Streamlined Device Management
The migration necessitates ensuring that all devices are updated to the specified minimum client versions. This presents an opportunity to streamline device management processes and enforce compliance, which can lead to improved security and performance across the organization.
- next-steps: Conduct an inventory of all devices and their current versions, followed by a communication plan to inform users about necessary updates. Implement automated update solutions where possible.
- roles: IT Administrators, Help Desk Support, Compliance Officers
- references: https://learn.microsoft.com/microsoftteams/teams-client-update
Cost-Effective Infrastructure Utilization
The backend migration to a more scalable service can lead to potential cost savings in the long run by optimizing resource usage and reducing the need for legacy support. This can free up budget for other IT initiatives.
- next-steps: Evaluate current infrastructure costs associated with the legacy system and compare them to projected costs with the new service. Develop a cost-benefit analysis to identify potential savings.
- roles: IT Managers, Financial Analysts, Infrastructure Teams
- references: https://learn.microsoft.com/microsoftteams/teams-client-update
Potentional Risks**
XXXXXXX ... paid membership only
IT Security**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
a free basic plan is required to see more details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
change history
| Date | Property | old | new |
| 2025-08-06 | MC MessageTagNames | User impact, Admin impact | Updated message, User impact, Admin impact |
| 2025-08-06 | MC Summary | The Teams Discover Feed backend is migrating from People Prediction Service to Substrate Search Service Recommendations starting June 18, 2025, with PPS deprecated by August 2025. No user impact is expected. Ensure client versions meet minimum requirements on Windows, iOS, and Android before August. | The Teams Discover Feed backend is migrating from People Prediction Service to Substrate Search Service Recommendations starting June 18, 2025, with PPS deprecated by August 2025. There is no user impact, but devices must run specified minimum client versions to ensure compatibility. No compliance issues noted. |
| 2025-08-06 | MC Last Updated | 07/23/2025 05:44:17 | 2025-08-05T16:46:05Z |
| 2025-08-06 | MC Messages | We're updating the backend service that powers the Teams Discover Feed. In mid-June 2025, the Discover Feed began transitioning from the People Prediction Service (PPS) to the Substrate Search Service Recommendations (3SR). This change is part of a broader infrastructure evolution to improve scalability and service integration.
When this will happen This change began rolling out on June 18, 2025. The legacy PPS service will be deprecated starting August 2025. | Updated August 5, 2025: We have updated the content. Thank you for your patience.
We're updating the backend service that powers the Teams Discover Feed. In mid-June 2025, the Discover Feed began transitioning from the People Prediction Service (PPS) to the Substrate Search Service Recommendations (3SR). This change is part of a broader infrastructure evolution to improve scalability and service integration. When this will happen This change began rolling out on June 18, 2025. The legacy PPS service will be deprecated starting August 2025. |
| 2025-08-06 | MC Title | Teams Discover feed Service migration | (Updated) Teams Discover feed Service migration |
| 2025-08-06 | MC How Affect | There is no visible impact to end users or administrators. While the experience remains unchanged, this backend service transition ensures continued support and performance improvements.
What you can do to prepare To ensure compatibility with the updated service, users must be on the following minimum client versions: Windows Desktop: Version 25020512900 iOS: Version 2025031301 Android: Version 2025031302 We recommend validating that your organization's devices meet these version requirements before August 2025. Compliance considerations No compliance considerations identified, review as appropriate for your organization. | There is no visible impact to end users or administrators. While the experience remains unchanged, this backend service transition ensures continued support and performance improvements.
What you can do to prepare To ensure compatibility with the updated service, users must be on the following minimum client versions: Windows Desktop: March 04 version i.e : 25031.805.3440.529 iOS: Version 7.03.02 (100772025033501) Android: Version 1416/1.0.0.2025032402 We recommend validating that your organization's devices meet these version requirements before August 2025. Compliance considerations No compliance considerations identified, review as appropriate for your organization. |
Last updated 2 months ago ago
