MC1084637 – Product transitions to the cloud.microsoft domain – May 2025

Product:

Microsoft 365 for the web, Microsoft 365 suite, Outlook, Teams, Whiteboard

Platform:

Developer, Online, Web, World tenant

Status:

Change type:

User impact, Admin impact

Links:

MC1150679

Details:

Summary:
Microsoft products will transition to the cloud.microsoft domain by May 2025. This domain, introduced in early 2023, will host Microsoft’s authenticated SaaS products. Users will be automatically redirected, and no action is required. Admins should educate users and ensure network connections to cloud.microsoft are not blocked.

Details:
The cloud.microsoft domain was provisioned in early 2023 to provide a unified, trusted, and dedicated DNS domain space to host Microsoft's first-party authenticated SaaS products and experiences. This post is to inform admins that the following Microsoft products and scenarios are now available at the cloud.microsoft domain, in parallel with the previous domains.
Microsoft Whiteboard (https://whiteboard.cloud.microsoft/)
[When this will happen:]
The services above are already available on cloud.microsoft, in parallel to their previous domains. You can expect the previous domains to be redirected to cloud.microsoft in the coming months.

Change Category:
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Scope:
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Release Phase:

Created:
2025-05-29

updated:
2025-05-29

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Please, look at the most relevant linked item for details

explanation for non-techies**

Imagine you're moving into a new office building that has been designed with state-of-the-art security and technology. This new building is the "cloud.microsoft" domain, where Microsoft is transitioning its products like Outlook, Teams, and Whiteboard. Just like in a physical move, where you don't need to carry your office furniture yourself, users won't need to do anything for this transition. They will be automatically redirected to the new domain, similar to how your mail would be forwarded to your new office address.

For managers and HR staff, think of this change as updating your company’s address in your marketing materials. While your mail will still reach you at the old address for a while, it's a good idea to update your business cards and website to reflect the new location to avoid confusion. Similarly, any internal tools or documents that reference the old Microsoft URLs should be updated, even though they will automatically redirect to the new domain.

For IT admins, it's like ensuring that your new office building is accessible to all employees. You need to make sure that the pathways to the new building (or in this case, the network connections to cloud.microsoft) are open and not blocked. This ensures that everyone can access their tools without interruption.

In summary, this transition to cloud.microsoft is about moving to a more secure and unified domain space. It's designed to be seamless for users, but it’s still important for admins to check that everything is set up correctly on the network side and for everyone to update references to the new domain in their materials.