check before: 2025-06-15
Product:
Copilot, Microsoft 365 admin center, Microsoft 365 Apps, Microsoft 365 Copilot, Project, Skype for Business, Visio
Platform:
Mac, Online, Web, World tenant
Status:
Change type:
Feature update, Updated message, User impact
Links:
Details:
Summary:
Microsoft 365 app self-installation will move from the My account portal to a new modal in the Microsoft 365 Copilot app on web and desktop. Organizations should update communications and use admin center settings or APIs to control installs, as Conditional Access no longer blocks self-installs. Updates expected by March 2026.
Details:
Updated January 30, 2026: Updated January 30, 2026: No new updates on this feature rollout yet. We expect to share a status update by the end of March. In the meantime, we have updated the Conditional Access Policy and Office Deployment documentation with a note that Conditional Access Policies may block Microsoft 365 self-installs.
The My account portal will be replaced by a new modal dialog within the Microsoft 365 Copilot app (formerly Office.com) on web and desktop. The new modal will support end user self-installs that are currently available on the My account portal (Office, Project, Visio, and Skype for Business).
[When this will happen:]
Targeted Release: We will communicate via Message center when we are ready to proceed.
General Availability (Worldwide): We will communicate via Message center when we are ready to proceed.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
Created:
2025-04-26
updated:
2026-01-31
Task Type
XXXXXXX ... free basic plan only
Docu to Check
XXXXXXX ... free basic plan only
MS How does it affect me
XXXXXXX ... free basic plan only
MS Preperations
XXXXXXX ... free basic plan only
MS Urgency
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
summary for non-techies**
Microsoft is changing the installation process for Microsoft 365 apps to a new "modal" in the Microsoft 365 Copilot app, requiring organizations to update user guidance and potentially alter their control methods as Conditional Access Policies will no longer block self-installs, with full implementation expected by March 2026.
Direct effects for Operations**
Change in Self-Installation Process
Users will need to adapt to a new modal for self-installing Microsoft 365 apps, which may lead to confusion and increased support requests if not communicated properly.
- roles: End Users, IT Support
- references: https://learn.microsoft.com/microsoft-365-apps/deploy/manage-software-download-settings-office-365, https://support.microsoft.com/office/download-install-or-reinstall-microsoft-365-or-office-2024-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658
Conditional Access Policy Changes
Organizations relying on Conditional Access to block self-installs will need to update their policies, potentially leading to unauthorized installations if not managed correctly.
- roles: IT Administrators, Compliance Officers
- references: https://learn.microsoft.com/entra/identity/conditional-access/concept-conditional-access-cloud-apps?tabs=powershell#microsoft-admin-portals
User Experience Disruption
The transition from the My account portal to the new modal may disrupt user experience, leading to frustration and decreased productivity if users are not adequately prepared.
- roles: End Users, Project Managers
- references: https://m365.cloud.microsoft/
Configutation Options**
XXXXXXX ... paid membership only
Opportunities**
XXXXXXX ... free basic plan only
Potentional Risks**
XXXXXXX ... paid membership only
IT Security**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
a free basic plan is required to see more details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
change history
| Date | Property | old | new |
| 2026-01-31 | MC Messages | Updated December 11, 2025: No new updates on this feature rollout yet. We expect to share a status update by the end of January.
The My account portal will be replaced by a new modal dialog within the Microsoft 365 Copilot app (formerly Office.com) on web and desktop. The new modal will support end user self-installs that are currently available on the My account portal (Office, Project, Visio, and Skype for Business). [When this will happen:] Targeted Release: We will communicate via Message center when we are ready to proceed. General Availability (Worldwide): We will communicate via Message center when we are ready to proceed. | Updated January 30, 2026: Updated January 30, 2026: No new updates on this feature rollout yet. We expect to share a status update by the end of March. In the meantime, we have updated the Conditional Access Policy and Office Deployment documentation with a note that Conditional Access Policies may block Microsoft 365 self-installs.
The My account portal will be replaced by a new modal dialog within the Microsoft 365 Copilot app (formerly Office.com) on web and desktop. The new modal will support end user self-installs that are currently available on the My account portal (Office, Project, Visio, and Skype for Business). [When this will happen:] Targeted Release: We will communicate via Message center when we are ready to proceed. General Availability (Worldwide): We will communicate via Message center when we are ready to proceed. |
| 2026-01-31 | MC Last Updated | 12/12/2025 01:43:05 | 2026-01-30T18:41:32Z |
| 2026-01-31 | MC prepare | If you allow users to self-install apps:
Please remove direct links to the My account portal (https://portal.office.com/account) in your self-install communications. Instead, please refer your users to the official Microsoft documentation for installing Office (Download, install or reinstall Microsoft 365 or Office 2024 on PC or Mac). This article will be updated to describe the new self-installs experience when it is released. If you do not allow users to install apps: You can continue to use the Microsoft 365 admin center installation options setting or the m365AppsInstallationOptions API to block self-installs. If you already configured these settings, users will still be blocked from installing apps in the new experience. Blocking Microsoft Admin Portals using Conditional Access Policies will no longer block self-installs. If you have used this setting to block self-installations, you will need to use one of the settings listed above instead. https://learn.microsoft.com/graph/api/m365appsinstallationoptions-update?view=graph-rest-1.0&tabs=http https://learn.microsoft.com/microsoft-365-apps/deploy/manage-software-download-settings-office-365 https://m365.cloud.microsoft/ https://portal.office.com/account/ https://support.microsoft.com/office/download-install-or-reinstall-microsoft-365-or-office-2024-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658 | If you allow users to self-install apps:
Please remove direct links to the My account portal (https://portal.office.com/account) in your self-install communications. Instead, please refer your users to the official Microsoft documentation for installing Office (Download, install or reinstall Microsoft 365 or Office 2024 on PC or Mac). This article will be updated to describe the new self-installs experience when it is released. If you do not allow users to install apps: You can continue to use the Microsoft 365 admin center installation options setting or the m365AppsInstallationOptions API to block self-installs. If you already configured these settings, users will still be blocked from installing apps in the new experience. Blocking Microsoft Admin Portals using Conditional Access Policies will no longer block self-installs. If you have used this setting to block self-installations, you will need to use one of the settings listed above instead. https://learn.microsoft.com/entra/identity/conditional-access/concept-conditional-access-cloud-apps?tabs=powershell#microsoft-admin-portals https://learn.microsoft.com/graph/api/m365appsinstallationoptions-update?view=graph-rest-1.0&tabs=http https://learn.microsoft.com/microsoft-365-apps/deploy/manage-software-download-settings-office-365 https://learn.microsoft.com/microsoft-365-apps/deploy/plan-microsoft-365-apps https://m365.cloud.microsoft/ https://portal.office.com/account/ https://support.microsoft.com/office/download-install-or-reinstall-microsoft-365-or-office-2024-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658 |
| 2026-01-31 | MC Summary | The My account portal will be replaced by a modal in the Microsoft 365 Copilot app for self-installing apps. Users should update communications to remove My account links and refer to official Microsoft documentation. Admins can continue blocking installs via admin center settings or API; Conditional Access blocking no longer works. | Microsoft 365 app self-installation will move from the My account portal to a new modal in the Microsoft 365 Copilot app on web and desktop. Organizations should update communications and use admin center settings or APIs to control installs, as Conditional Access no longer blocks self-installs. Updates expected by March 2026. |
| 2025-12-12 | MC Messages | Updated June 24, 2025: The rollout of this feature has been delayed. In the meantime, the Microsoft 365 Copilot app will continue directing users to the My account portal for installations. A status update on the new modal dialog is expected in November.
The My account portal will be replaced by a new modal dialog within the Microsoft 365 Copilot app (formerly Office.com) on web and desktop. The new modal will support end user self-installs that are currently available on the My account portal (Office, Project, Visio, and Skype for Business). [When this will happen:] Targeted Release: We will communicate via Message center when we are ready to proceed. General Availability (Worldwide): We will communicate via Message center when we are ready to proceed. | Updated December 11, 2025: No new updates on this feature rollout yet. We expect to share a status update by the end of January.
The My account portal will be replaced by a new modal dialog within the Microsoft 365 Copilot app (formerly Office.com) on web and desktop. The new modal will support end user self-installs that are currently available on the My account portal (Office, Project, Visio, and Skype for Business). [When this will happen:] Targeted Release: We will communicate via Message center when we are ready to proceed. General Availability (Worldwide): We will communicate via Message center when we are ready to proceed. |
| 2025-12-12 | MC Last Updated | 11/14/2025 20:54:18 | 2025-12-12T01:43:05Z |
| 2025-12-12 | MC Summary | The rollout of the new modal dialog for installing Microsoft 365 apps from the Microsoft 365 Copilot app has been delayed. Users will continue using the My account portal for installations until November. Organizations should update their self-install communications and use admin center settings or APIs to manage app installations. | The My account portal will be replaced by a modal in the Microsoft 365 Copilot app for self-installing apps. Users should update communications to remove My account links and refer to official Microsoft documentation. Admins can continue blocking installs via admin center settings or API; Conditional Access blocking no longer works. |
| 2025-11-15 | MC End Time | 09/29/2025 09:00:00 | 2026-07-31T09:00:00Z |
| 2025-11-15 | MC Last Updated | 06/24/2025 17:27:09 | 2025-11-14T20:54:18Z |
| 2025-06-25 | MC Messages | Updated June 3, 2025: We have updated the timeline below. Thank you for your patience.
The My account portal will be replaced by a new modal dialog within the Microsoft 365 Copilot app (formerly Office.com) on web and desktop. The new modal will support end user self-installs that are currently available on the My account portal (Office, Project, Visio, and Skype for Business). [When this will happen:] Targeted Release: We will begin rolling out mid-June 2025 (previously mid-May) and expect to complete by late June 2025 (previously late May). General Availability (Worldwide): We will begin rolling out late June 2025 (previously late May) and expect to complete by late July 2025 (previously late June). | Updated June 24, 2025: The rollout of this feature has been delayed. In the meantime, the Microsoft 365 Copilot app will continue directing users to the My account portal for installations. A status update on the new modal dialog is expected in November.
The My account portal will be replaced by a new modal dialog within the Microsoft 365 Copilot app (formerly Office.com) on web and desktop. The new modal will support end user self-installs that are currently available on the My account portal (Office, Project, Visio, and Skype for Business). [When this will happen:] Targeted Release: We will communicate via Message center when we are ready to proceed. General Availability (Worldwide): We will communicate via Message center when we are ready to proceed. |
| 2025-06-25 | MC Last Updated | 06/03/2025 21:47:45 | 2025-06-24T17:27:09Z |
| 2025-06-25 | MC Summary | The My account portal will be replaced by a new modal dialog within the Microsoft 365 Copilot app for self-installing apps. The rollout begins mid-June 2025 for Targeted Release and late June 2025 for General Availability. Update self-install communications and use admin settings to manage app installations. | The rollout of the new modal dialog for installing Microsoft 365 apps from the Microsoft 365 Copilot app has been delayed. Users will continue using the My account portal for installations until November. Organizations should update their self-install communications and use admin center settings or APIs to manage app installations. |
| 2025-06-04 | MC MessageTagNames | Feature update, User impact | Updated message, Feature update, User impact |
| 2025-06-04 | MC Summary | The My account portal will be replaced by a new modal dialog within the Microsoft 365 Copilot app for self-installs of Microsoft 365 apps. Rollout begins mid-May 2025 for Targeted Release and late May 2025 for General Availability. Update self-install communications to refer to Microsoft documentation. | The My account portal will be replaced by a new modal dialog within the Microsoft 365 Copilot app for self-installing apps. The rollout begins mid-June 2025 for Targeted Release and late June 2025 for General Availability. Update self-install communications and use admin settings to manage app installations. |
| 2025-06-04 | MC Last Updated | 04/26/2025 00:57:24 | 2025-06-03T21:47:45Z |
| 2025-06-04 | MC Messages | The My account portal will be replaced by a new modal dialog within the Microsoft 365 Copilot app (formerly Office.com) on web and desktop. The new modal will support end user self-installs that are currently available on the My account portal (Office, Project, Visio, and Skype for Business).
[When this will happen:] Targeted Release: We will begin rolling out mid-May 2025 and expect to complete by late May 2025. General Availability (Worldwide): We will begin rolling out late May 2025 and expect to complete by late June 2025. | Updated June 3, 2025: We have updated the timeline below. Thank you for your patience.
The My account portal will be replaced by a new modal dialog within the Microsoft 365 Copilot app (formerly Office.com) on web and desktop. The new modal will support end user self-installs that are currently available on the My account portal (Office, Project, Visio, and Skype for Business). [When this will happen:] Targeted Release: We will begin rolling out mid-June 2025 (previously mid-May) and expect to complete by late June 2025 (previously late May). General Availability (Worldwide): We will begin rolling out late June 2025 (previously late May) and expect to complete by late July 2025 (previously late June). |
| 2025-06-04 | MC Title | Changes to how users install Microsoft 365 apps from the Microsoft 365 Copilot app | (Updated) Changes to how users install Microsoft 365 apps from the Microsoft 365 Copilot app |
| 2025-06-04 | MC End Time | 07/07/2025 09:00:00 | 2025-09-29T09:00:00Z |
Last updated 3 weeks ago ago
