check before: 2024-01-01
Product:
Outlook
Platform:
Mac, World tenant
Status:
Launched
Change type:
Feature update
Links:
Details:
The new Outlook for Mac is adding support for Contact lists (aka Personal Distribution Lists).
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2022-01-07
updated:
2024-06-14
Docu to Check
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MS workload name
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Direct effects for Operations**
- Direct Impact on IT Operations
- Increased support requests related to the new Contact Lists feature in Outlook for Mac
- Roles impacted: IT Helpdesk, IT Support Staff
- Reference: [Microsoft Support](https://support.microsoft.com/en-us/office/outlook-help-8f9c5a8b-1c7d-4c5b-8c9c-5b1e7f4e5c5e)
- Potential integration issues with existing email systems and third-party applications that rely on contact management
- Roles impacted: IT Administrators, System Integrators
- Reference: [TechTarget on Email Integration](https://www.techtarget.com/search/query?q=email+integration)
- Direct Impact on IT Services
- Changes in user experience and functionality may lead to confusion or errors among users, impacting productivity
- Roles impacted: End Users, Team Leaders
- Reference: [Gartner on User Experience](https://www.gartner.com/en/information-technology/insights/user-experience)
- Dependencies on other Microsoft 365 services (e.g., Teams, SharePoint) that may interact with Outlook's contact lists, potentially leading to service disruptions
- Roles impacted: IT Service Managers, Application Owners
- Reference: [Microsoft 365 Service Health](https://portal.office.com/adminportal/home/servicehealth)
** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2024-06-14 | RM Status | Rolling out | Launched |
| 2024-02-22 | RM Status | In development | Rolling out |
| 2023-10-04 | RM Release | September CY2023 | January CY2024 |
| 2023-07-13 | RM Release | June CY2023 | September CY2023 |
| 2023-03-21 | RM Release | December CY2022 | June CY2023 |
| 2022-08-31 | RM Release | August CY2022 | December CY2022 |
| 2022-05-10 | RM Release | April CY2022 | August CY2022 |
Last updated 10 months ago ago
