check before: 2026-04-01
Product:
Teams
Platform:
Linux, Mac, Windows Desktop, World tenant
Status:
In development
Change type:
Links:
Details:
Microsoft Teams preserves @mentions and shared contacts when you copy and paste messages in chats and channels. Instead of defaulting to plain text, Teams intelligently displays an @mention, shared contact, or plain text based on where the content is pasted, reducing manual rework.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2026-03-07
updated:
2026-03-07
Docu to Check
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MS workload name
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summary for non-techies**
Microsoft Teams now preserves @mentions and shared contacts when copying and pasting messages, maintaining these elements across different platforms and contexts to streamline workflows.
Direct effects for Operations**
User Experience Degradation
If the change is implemented without preparation, users may experience confusion or frustration due to inconsistent behavior in copying and pasting messages, leading to miscommunication in teams.
- roles: End Users, Team Leaders
- references: https://www.microsoft.com/en-us/microsoft-teams/blog/2023/10/01/microsoft-teams-improved-copy-and-paste-support-for-mentions-and-shared-contacts/
Increased Support Tickets
Unprepared changes may lead to an increase in support tickets as users encounter issues with the new copy and paste functionality, impacting IT support resources.
- roles: IT Support Staff, Helpdesk Technicians
- references: https://www.microsoft.com/en-us/microsoft-teams/blog/2023/10/01/microsoft-teams-improved-copy-and-paste-support-for-mentions-and-shared-contacts/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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