check before: 2026-01-01
Product:
Outlook
Platform:
iOS, World tenant
Status:
In development
Change type:
Links:
Details:
Users can now search for the name of font they want to use when composing an email on Outlook for iOS.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-12-10
updated:
2025-12-10
Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Degradation
If the font search feature is implemented without proper user training, users may struggle to utilize the new functionality effectively, leading to frustration and decreased productivity.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-outlook-for-ios-october-2023/, https://www.techradar.com/news/microsoft-outlook-for-ios-gets-new-font-search-feature
Increased Support Tickets
The introduction of the font search feature without adequate preparation may lead to an increase in support tickets as users encounter issues or confusion regarding its use.
- roles: IT Support Staff, Help Desk Technicians
- references: https://www.zdnet.com/article/how-to-reduce-it-support-tickets/, https://www.forbes.com/sites/bernardmarr/2021/06/14/how-to-improve-it-support-and-reduce-tickets/?sh=5c1c1c1e7b5e
Configutation Options**
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explanation for non-techies**
Outlook for iOS has introduced a new feature that allows users to search for font names when composing an email. This change makes it easier for users to find and apply the specific font they want without having to scroll through a long list.
Imagine you are in a library with thousands of books. Previously, to find a specific book, you might have had to walk through every aisle and scan each shelf. Now, with this new feature, it's like having a search assistant who can instantly tell you exactly where your desired book is located. Similarly, when composing an email, instead of manually scrolling through a list of fonts, you can simply type the name of the font you want, and it will appear for you to select.
This update is particularly useful for those who frequently use specific fonts for branding or personal preference, as it streamlines the process and saves time. It also reduces the likelihood of selecting the wrong font by mistake, ensuring that your emails maintain a consistent and professional appearance. This enhancement is available to all users of Outlook on iOS, making it a convenient addition for anyone who values efficiency and precision in their email communication.
** AI generated content. This information must be reviewed before use.
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Last updated 2 months ago ago
