check before: 2026-02-01
Product:
Copilot, Microsoft 365 Apps
Platform:
Android, mobile, World tenant
Status:
In development
Change type:
Links:
Details:
Mobile users can utilize Copilot Shortcuts with suggested prompts to edit a Page.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-12-02
updated:
2025-12-02
Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Degradation
If the Copilot Shortcuts are implemented without proper user training, users may struggle to utilize the new features effectively, leading to frustration and decreased productivity.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-copilot-in-microsoft-365-apps/, https://www.forbes.com/sites/bernardmarr/2023/10/02/microsoft-copilot-what-it-is-and-how-it-works/
Increased Support Tickets
The introduction of new features without adequate preparation may lead to an influx of support requests as users encounter issues or confusion with the new Copilot functionalities.
- roles: IT Support, Help Desk Staff
- references: https://www.techradar.com/news/microsoft-copilot-what-you-need-to-know, https://www.zdnet.com/article/microsoft-copilot-what-it-is-and-how-it-works/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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