529851 – Outlook: Enriching profile cards with custom, organization-specific properties

Product:

Outlook

Platform:

Web, World tenant

Status:

In development

Change type:

Links:

MC1193692

Details:

Customers can now customize their M365 profile cards by adding custom properties unique to their organization. These properties can be sourced from external systems like HR platforms, enriching user profiles with relevant organizational details. Tenant admins can configure these properties with a display name and icon, which will appear in the Contact Information section of the profile cards.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-11-18

updated:
2026-01-22

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

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explanation for non-techies**

Outlook is introducing a new feature that allows organizations to personalize the profile cards of their employees. Think of a profile card like a digital business card that appears when you hover over someone's name in Outlook. Traditionally, these cards display basic information like name, email, and job title. However, with this update, organizations can now add extra details that are specific to their needs.

Imagine you run a law firm and you want to include additional information on each lawyer's profile card, such as their practice area or bar association membership. This new feature allows you to pull that information from your HR system or any other external database and display it on the profile card. It's like adding a custom note to each lawyer's business card that highlights their specialties, making it easier for colleagues to understand their expertise at a glance.

The process is managed by tenant administrators, who can decide what information to include and how it should appear. They can even choose icons and labels to make the information more visually appealing and easy to understand. This is similar to how a manager might decide what details to include on an employee's ID badge, ensuring it reflects the most relevant information for the organization.

This enhancement helps streamline communication and collaboration within the organization by providing more context about colleagues directly within Outlook. It's a simple yet effective way to enrich internal interactions, much like adding personalized touches to a company directory to make it more informative and useful.