check before: 2026-01-01
Product:
Copilot, Outlook
Platform:
Web, Windows Desktop, World tenant
Status:
Cancelled
Change type:
Links:
Details:
Delegates can now use Copilot chat to quickly find their leader’s meetings—past or upcoming—by simply asking questions. They can search by attendee name, meeting title, location, or time range to instantly get details like the next 1:1 or upcoming appointments.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-10-16
updated:
2026-01-17
Docu to Check
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MS workload name
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summary for non-techies**
Microsoft has introduced Copilot chat in Microsoft 365, allowing users to efficiently query and retrieve specific calendar information using natural language, making it easier for assistants to manage busy schedules.
Direct effects for Operations**
User Experience Degradation
If the Copilot chat feature is implemented without proper training or user guidance, delegates may struggle to effectively utilize the new functionality, leading to confusion and frustration when searching for meetings.
- roles: Delegates, Team Leaders
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-copilot-in-outlook/, https://techcommunity.microsoft.com/t5/microsoft-365-developer-blog/announcing-microsoft-copilot-in-outlook/ba-p/3856785
Increased Support Tickets
The introduction of the Copilot chat feature without adequate preparation may lead to an increase in support requests from users facing difficulties, overwhelming the IT support team.
- roles: IT Support Staff, End Users
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-copilot-in-outlook/, https://techcommunity.microsoft.com/t5/microsoft-365-developer-blog/announcing-microsoft-copilot-in-outlook/ba-p/3856785
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2026-01-17 | RM Status | In development | Cancelled |
Last updated 3 weeks ago ago
