check before: 2025-10-01
Product:
Copilot, Microsoft Viva, Microsoft Viva Insights
Platform:
Mac, Web, Windows Desktop, World tenant
Status:
In development
Change type:
Links:
Details:
Enhancement to Copilot studio agents report (Viva Insights) - 1. Inclusion of agents with "generative" orchestration 2. Autonomous agent adoption and impact (maker led time and cost saving).
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability
Created:
2025-08-05
updated:
2025-08-05
Docu to Check
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
summary for non-techies**
Microsoft Viva Insights is upgrading its Copilot Studio agents with enhanced generative orchestration for more tailored support and autonomous agent adoption to handle routine tasks independently, allowing human resources to focus on strategic initiatives.
Direct effects for Operations**
User Experience Degradation
The introduction of autonomous agents without proper preparation may lead to unexpected behavior in the Copilot Studio, causing confusion and frustration among users as they adapt to new functionalities.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-viva-copilot-analytics/, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/what-s-new-in-microsoft-viva-insights/ba-p/123456
Increased Support Tickets
Unprepared changes may result in a spike in support tickets as users encounter issues with the new features, leading to increased workload for IT support teams.
- roles: IT Support Staff, System Administrators
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-viva-copilot-analytics/, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/what-s-new-in-microsoft-viva-insights/ba-p/123456
Configutation Options**
XXXXXXX ... paid membership only
Data Protection**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
a free basic plan is required to see more details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
Last updated 6 months ago ago
