497999 – Microsoft 365 admin center: Agents usage report

Product:

Copilot, Microsoft 365 admin center

Platform:

Web, World tenant

Status:

In development

Change type:

Links:

MC1148545

Details:

A new agents usage report will be available in the Microsoft 365 admin center. The report will be scoped to include agents in M365 Copilot and Copilot Chat with usage by both M365 Copilot licensed and unlicensed users. The report will include total active agent users, total active agents, active users segmentation by licensed and unlicensed users, and active users and active agents segmentation by publisher type (i.e. user-created agents, agents built by your org, agents built by Microsoft, agents built by Microsoft partners). The report will also include usage details per user, agent, and user-agent pair. #copilotcontrolsystem

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-07-03

updated:
2025-12-18

Public Preview Start Date

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Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Please, look at the most relevant linked item for details

explanation for non-techies**

Imagine you run a large law firm, and you have a fleet of cars for your lawyers to use when visiting clients. You need to keep track of how often each car is used, who is using them, and whether they are company-owned or rented. This helps you manage costs, ensure cars are available when needed, and decide if you need more or fewer cars.

Similarly, in the digital world, the Microsoft 365 admin center is introducing a new report to help organizations track the usage of digital "agents" within Microsoft 365 Copilot and Copilot Chat. Think of these agents as digital assistants or tools that help employees perform tasks more efficiently. Just like with the cars, it's important to know how often these agents are being used, who is using them, and whether they are developed by your organization, Microsoft, or its partners.

The report will provide insights into how many people are actively using these agents, whether they have a Microsoft 365 Copilot license or not, and how the usage is divided among different types of agents. This is akin to knowing if a car is being used by a partner, an associate, or an intern, and whether it's a company car or a rental.

By having this information, organizations can make informed decisions about their digital resources, much like you would decide on the number of cars needed based on their usage. It helps in optimizing resources, ensuring employees have the tools they need, and potentially reducing unnecessary costs. This new report is a tool for better management and strategic planning in the digital workspace.