check before: 2025-09-01
Product:
Copilot, Copilot Chat, Microsoft 365 admin center, Microsoft 365 Copilot, Microsoft 365 suite, SharePoint
Platform:
Online, Web, World tenant
Status:
In development
Change type:
New feature, Admin impact
Links:
Details:
Summary:
Microsoft 365 admin center introduces a preview usage report for Microsoft 365 Copilot Chat agents, showing active users, usage breakdown, license state, and agent creator type. Available now, it covers 30 days of data from August 19, 2025, excluding SharePoint and Custom engine agents. No admin action needed.
Details:
To help you manage agent adoption for Microsoft 365 Copilot Chat, we are introducing a new usage report in the Microsoft 365 admin center. The report provides visibility into how users in your organization are actively using agents in Microsoft 365 Copilot Chat and includes metrics such as:
Total number of active agent users and active agents
Usage breakdown per user, per agent, and per user-agent pair
Segmentation by license state (licensed vs. unlicensed Microsoft 365 Copilot users)
Segmentation by agent creator type (i.e. agents built by your organization, Microsoft, or Microsoft partners)
The new report is rolling out in preview and will be available under Reporting > Usage > Microsoft 365 Copilot > Agent. During the preview stage, the report will display a maximum of 30 days of history. In addition, usage information from prior to August 19 2025 will not be available in the report. This report only includes declarative agents. Usage data for SharePoint agents and Custom engine agents will be available in a future update.
This message is associated with Microsoft 365 Roadmap ID 497999
[When this will happen:]
Public Preview (Worldwide): Available now.
General Availability (Worldwide): We will begin rolling out on late September 2025 and expect to complete by late September 2025.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-09-06
updated:
2025-09-06
Public Preview Start Date
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Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
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Direct effects for Operations**
Lack of Visibility into Agent Usage
Without preparation, admins may struggle to understand how agents are being utilized, leading to inefficient resource allocation and potential underutilization of licensed users.
- roles: IT Admin, Product Manager
- references: https://learn.microsoft.com/en-us/microsoft-365/admin/manage/manage-copilot-agents-integrated-apps?view=o365-worldwide" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/en-us/microsoft-365/admin/manage/manage-copilot-agents-integrated-apps?view=o365-worldwide, https://learn.microsoft.com/microsoft-365/admin/activity-reports/microsoft-365-copilot-agents-new
User Confusion and Mismanagement of Agents
If the new report is rolled out without prior notification, users may be confused about the changes in agent management, leading to mismanagement and potential disruptions in workflows.
- roles: End User, IT Support
- references: https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=497999, https://learn.microsoft.com/en-us/microsoft-365/admin/manage/manage-copilot-agents-integrated-apps?view=o365-worldwide" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/en-us/microsoft-365/admin/manage/manage-copilot-agents-integrated-apps?view=o365-worldwide
Configutation Options**
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Data Protection**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 3 weeks ago ago
