490738 – Microsoft 365 Admin Center: Usage reports – Message consumption for Pay-as-you-go experiences in Copilot Chat.

Product:

Copilot, Microsoft 365 admin center

Platform:

World tenant

Status:

In development

Change type:

Links:

MC1069563

Details:

A new report to help IT admins manage costs for billed messages that are Pay-as-you-go enabled for Copilot Chat. Reporting includes drill down of billed messages per user, per billing policy, per agent-level and agent-user level pair. #copilotcontrolsystem

Change Category:
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Scope:
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Release Phase:
General Availability, Preview

Created:
2025-05-02

updated:
2025-09-11

Public Preview Start Date

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Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Please, look at the most relevant linked item for details

explanation for non-techies**

In the world of Microsoft 365, a new feature has been introduced to help IT administrators keep track of costs associated with the use of Copilot Chat, particularly for those using the Pay-as-you-go model. This new reporting tool is like having a detailed phone bill for your company's chat usage. Just as you might review your phone bill to see how many minutes each family member has used, this report allows you to see how many messages each user has sent and received, and how much each interaction costs.

Imagine you run a law firm and have a fleet of company cars. Each car has a GPS tracker that records the distance driven and the fuel consumed. At the end of the month, you receive a report showing the mileage and fuel costs for each car and driver. This helps you understand who is using the cars the most and where you might be able to cut costs. Similarly, the new Microsoft 365 report provides a breakdown of message usage, showing which users and agents are most active, and how much their interactions are costing the company.

This detailed level of reporting allows managers to make informed decisions about resource allocation and budgeting. If certain users or departments are generating higher costs, you can investigate why and consider strategies to optimize usage. Just as you might encourage employees to carpool or plan more efficient routes to save on fuel, you can look for ways to streamline communication and reduce unnecessary message consumption.

In summary, this new reporting feature in Microsoft 365 acts like a financial dashboard for your company's chat usage, offering insights that can help you manage costs effectively. By understanding the specifics of message consumption, you can ensure that your investment in Copilot Chat is both efficient and cost-effective.