check before: 2025-05-01
Product:
Copilot, Microsoft 365 admin center, Microsoft 365 Copilot, Microsoft 365 suite
Platform:
Online, World tenant
Status:
In development
Change type:
New feature, Admin impact
Links:
Details:
Summary:
A new Message consumption usage report for Microsoft 365 Copilot Chat (preview) will be introduced in the admin center to manage metered consumption costs. It includes detailed metrics and alerts for high usage. Public preview starts early May 2025, with general availability in late July 2025. No admin action is required.
Details:
To help you manage metered consumption costs for Microsoft 365 Copilot Chat, we will introduce a new Message consumption usage report in the Microsoft 365 admin center. The new report will give you visibility into billed messages associated with your Microsoft 365 Copilot pay-as-you-go billing policies and includes total messages consumed, cumulative and daily time series, and messages per user, per agent, and per agent-user pair. The new report will roll out in preview. During the preview stage, the report will display a maximum of 30 days of message consumption history. Usage information from prior to May 3, 2025 will not be available in the report.
This message refers to Microsoft Copilot in a pay-as-you-go model. A Microsoft Copilot license is not required.
This message is associated with Microsoft 365 Roadmap ID 490738.
[When this will happen:]
Public Preview: We will begin rolling out early May 2025 and expect to complete by late May 2025.
General Availability (Worldwide): We will begin rolling out late July 2025 and expect to complete by late July 2025.
Change Category:
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Scope:
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Release Phase:
General Availability, Preview
Created:
2025-05-08
updated:
2025-05-08
Public Preview Start Date
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Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
Microsoft is introducing a pay-as-you-go model for its Microsoft 365 Copilot Chat service, accompanied by a detailed usage report in the admin center to help organizations monitor and manage costs effectively.
Direct effects for Operations**
Increased Costs Due to Unmonitored Usage
Without preparation, users may exceed the 2000 billed messages threshold, leading to unexpected costs for the organization.
- roles: IT Admin, Finance Manager
- references: https://learn.microsoft.com/microsoft-365/admin/activity-reports/message-consumption, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=490738
User Confusion and Frustration
Users may be unaware of the new reporting feature and its implications, leading to confusion regarding message limits and potential charges.
- roles: End User, IT Support
- references: https://learn.microsoft.com/microsoft-365/admin/activity-reports/message-consumption, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=490738
Configutation Options**
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Data Protection**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 1 month ago
