check before: 2025-07-01
Product:
Copilot, Microsoft 365 Copilot
Platform:
US Instances, Web, Windows Desktop, World tenant
Status:
Cancelled
Change type:
Links:
Details:
Admins will now have more control to disable File upload for Microsoft 365 Copilot and Microsoft 365 Copilot Chat. This feature is no longer accurate and will be removed from the roadmap. We apologize for any inconvenience.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-05-02
updated:
2025-07-08
Docu to Check
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MS workload name
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summary for non-techies**
Microsoft has decided not to implement a feature that would allow administrators to disable file uploads in Microsoft 365 Copilot Chat, maintaining the current flexibility for users to upload files for assistance.
Direct effects for Operations**
User Experience Degradation
Users may experience frustration and confusion due to the inability to upload files in Copilot Chat, impacting their workflow and productivity.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/microsoft-365-copilot-new-features-and-updates/, https://techcommunity.microsoft.com/t5/microsoft-365-copilot-blog/announcing-microsoft-365-copilot/ba-p/123456
Increased Support Tickets
The change may lead to an increase in support tickets as users seek assistance regarding the disabled file upload feature, straining IT support resources.
- roles: IT Support, Helpdesk Staff
- references: https://www.zdnet.com/article/how-to-manage-increased-support-tickets-in-your-organization/, https://www.forbes.com/sites/forbestechcouncil/2023/09/15/how-to-handle-increased-support-requests-in-a-remote-work-environment/
Configutation Options**
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IT Security**
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explanation for non-techies**
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change history
| Date | Property | old | new |
| 2025-07-08 | RM Description | Admins will now have more control to disable File upload for Microsoft 365 Copilot and Microsoft 365 Copilot Chat. | Admins will now have more control to disable File upload for Microsoft 365 Copilot and Microsoft 365 Copilot Chat. This feature is no longer accurate and will be removed from the roadmap. We apologize for any inconvenience. |
| 2025-07-08 | RM Status | In development | Cancelled |
| 2025-07-02 | RM Release | June CY2025 | July CY2025 |
Last updated 7 months ago ago
