485723 – Microsoft Copilot (Microsoft 365): Receive coaching on your writing in Copilot in Word

Product:

Copilot, Microsoft 365 Apps

Platform:

Mac, US Instances, World tenant

Status:

Launched

Change type:

Links:

Details:

The Copilot context menu will include an option for getting AI-generated coaching. Copilot will review the writing and offer suggestions for high-impact areas, such as logical structure, flow, and tone.

Change Category:
XXXXXXX ... free basic plan only

Scope:
XXXXXXX ... free basic plan only

Release Phase:
General Availability

Created:
2025-05-02

updated:
2025-12-18

Docu to Check

XXXXXXX ... free basic plan only

MS workload name

XXXXXXX ... free basic plan only

summary for non-techies**

XXXXXXX ... free basic plan only

Direct effects for Operations**

User Experience Degradation
If the Copilot feature is implemented without proper training or user guidance, users may find the AI suggestions confusing or irrelevant, leading to frustration and decreased productivity.
   - roles: Content Creators, Editors
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/03/16/introducing-microsoft-365-copilot/, https://www.forbes.com/sites/bernardmarr/2023/03/20/what-is-microsoft-365-copilot-and-how-will-it-change-the-way-we-work/

Increased Support Tickets
The introduction of AI-generated coaching may lead to an increase in support requests from users who are unfamiliar with the new feature, resulting in a backlog and longer response times.
   - roles: IT Support Staff, Help Desk Agents
   - references: https://www.techradar.com/news/microsoft-365-copilot-is-a-game-changer-for-office-users, https://www.zdnet.com/article/microsoft-365-copilot-what-it-is-and-what-it-means-for-you/

Configutation Options**

XXXXXXX ... paid membership only

explanation for non-techies**

Imagine you're writing a legal brief or a company report, and you have a seasoned editor sitting next to you, ready to offer advice on how to make your writing clearer and more persuasive. This is similar to what Microsoft Copilot in Word aims to do with its new AI-generated coaching feature.

Think of Copilot as a virtual writing coach. When you draft a document, Copilot can step in to provide suggestions on how to improve the logical structure, flow, and tone of your writing. It's like having a mentor who can point out areas where your argument might be stronger or where your message could be clearer, without taking over the actual writing process.

For example, if you're drafting a memo and your sentences are too complex or your points are scattered, Copilot might suggest breaking down those sentences or reorganizing your paragraphs for better clarity. It's akin to having a second pair of eyes that can spot issues you might have missed, helping you communicate more effectively.

This tool is designed to be available across various platforms, including Mac, and is part of the broader Microsoft 365 suite. It's still in development, but once fully available, it will offer a way to enhance your writing skills by providing constructive feedback, much like a writing workshop or a peer review session.

In essence, Microsoft Copilot's coaching feature is about enhancing your writing with the help of AI, making it easier to convey your ideas clearly and effectively, just as you would with the guidance of an experienced colleague.