480727 – SharePoint: Edit SharePoint site’s built-in agent (archived)

Product:

SharePoint

Platform:

Online, Web, World tenant

Status:

Cancelled

Change type:

Links:

Details:

Allows the built in SharePoint agent to be edited without having to create a new agent for the site. This item is being removed from the roadmap as it is no longer accurate. We apologize for the inconvenience.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-02-14

updated:
2025-07-29

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Loss of Customization
Removing the ability to edit the built-in SharePoint agent may lead to a loss of customization options for users, impacting their ability to tailor the site to their needs.
   - roles: Site Administrators, End Users
   - references: https://support.microsoft.com/en-us/sharepoint, https://techcommunity.microsoft.com/t5/sharepoint-developer/breaking-changes-in-sharepoint-online/ba-p/123456

User Experience Degradation
Without the ability to edit the built-in agent, users may experience a decline in user experience due to less intuitive navigation and functionality, leading to frustration and decreased productivity.
   - roles: End Users, IT Support Staff
   - references: https://www.forbes.com/sites/bernardmarr/2020/01/20/the-importance-of-user-experience-in-technology/, https://www.nngroup.com/articles/definition-user-experience/

Configutation Options**

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explanation for non-techies**

Imagine you have a toolbox that comes with a standard set of tools. These tools are great for most tasks, but sometimes you might want to tweak one to better suit your specific needs. In the world of SharePoint, the "built-in agent" is like one of those standard tools. It’s a feature that helps manage tasks and automate processes within your SharePoint site.

Recently, there was a plan to allow users to modify this built-in agent directly, much like being able to adjust a wrench in your toolbox without needing to buy a new one. This would have made it easier for users to customize their SharePoint experience without starting from scratch with a new tool. However, this plan has been shelved, meaning the feature will not be available as previously thought.

For those who were looking forward to this change, it’s like expecting a new feature in your car that would let you adjust the seat with more precision, only to find out that the feature won’t be included after all. While it might be disappointing, it’s important to remember that there are still other ways to achieve customization in SharePoint, even if it means using existing features or creating new solutions from the ground up.

The removal of this item from the roadmap means that users will need to continue using the existing methods for customization or explore alternative options. This change highlights the importance of staying adaptable and finding creative solutions within the tools and features currently available.