473437 – Outlook: Shared with Me Settings page (archived)

Product:

Microsoft 365 Apps, Outlook

Platform:

Web, Windows Desktop, World tenant

Status:

Cancelled

Change type:

Links:

375635

Details:

This feature will be merged with feature (375635) This creates a new settings page that will give users details on the permissions they have for the Shared folders and mailboxes that they have added to the new Outlook for Windows and OWA. #newoutlookforwindows

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-12-18

updated:
2025-02-05

Docu to Check

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MS workload name

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linked item details

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summary for non-techies**

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Direct effects for Operations**

User Access Confusion
Users may experience confusion regarding their permissions for shared folders and mailboxes, leading to potential access issues and frustration.
   - roles: End Users, IT Support Staff
   - references: https://techcommunity.microsoft.com/t5/outlook-blog/outlook-shared-mailboxes-as-accounts/ba-p/375635

Increased Support Tickets
The change may lead to an increase in support tickets as users struggle to understand the new settings and permissions, impacting IT resources.
   - roles: IT Support Staff, Helpdesk Technicians
   - references: https://techcommunity.microsoft.com/t5/outlook-blog/outlook-shared-with-me-settings-page/ba-p/375635

Configutation Options**

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explanation for non-techies**

In the world of digital communication, changes in email management tools like Outlook can be likened to renovations in a shared office space. Imagine you work in a large office where several rooms are shared among different teams. Previously, you might have had a key to one or two rooms, but you weren’t quite sure which ones or what you were allowed to do in each room. Now, think of the new Outlook feature as a smart office system that not only tells you which rooms you have access to but also what you can do in each room, like hosting meetings or storing files.

The new settings page in Outlook is like this smart system. It gives users a clear view of the permissions they have for shared folders and mailboxes. This means you can easily see what access you have and manage it more effectively, much like knowing exactly which office rooms you can enter and what activities you can perform there.

Furthermore, the integration of shared mailboxes as accounts in Outlook is similar to having a dedicated workspace within the shared office. Previously, accessing a shared mailbox might have felt like borrowing someone else's desk for a day. Now, it’s as if you have your own designated desk within the shared space, where you can store your files and manage your tasks independently, but still within the shared environment. You still need the right credentials and permissions to access this space, just like needing a key card to enter your designated office area.

These changes aim to streamline how shared resources are accessed and managed, making it easier for users to understand their roles and responsibilities within the digital workspace. Just as a well-organized office improves productivity and collaboration, these updates in Outlook are designed to enhance efficiency and clarity in email management.