check before: 2025-01-01
Product:
Outlook
Platform:
Android, US Instances, World tenant
Status:
Launched
Change type:
Links:
Details:
From the document previewer, there will now be an option to start a new mail with the document being viewed added to that new email
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability
Created:
2024-12-07
updated:
2025-02-20
Docu to Check
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
summary for non-techies**
XXXXXXX ... free basic plan only
Direct effects for Operations**
User Experience Disruption
Users may experience confusion or frustration if the new email feature is not properly integrated, leading to potential delays in communication.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/outlook-easily-start-a-new-email-from-document-previewer-in-the-outlook-app-for-android/
Increased Support Tickets
The introduction of a new feature without adequate training or documentation may lead to an increase in support requests as users struggle to adapt.
- roles: Support Staff, IT Administrators
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/outlook-easily-start-a-new-email-from-document-previewer-in-the-outlook-app-for-android/
Configutation Options**
XXXXXXX ... paid membership only
explanation for non-techies**
In the Outlook app for Android, there's a new feature that makes it easier to share documents via email. Imagine you're flipping through a magazine and find an article you want to share with a friend. Instead of tearing out the page, finding an envelope, and mailing it, you can now simply tap a button and the article is instantly ready to be sent.
Similarly, when you're previewing a document in the Outlook app, you can now start a new email with that document already attached. This streamlines the process, saving you the steps of downloading the document, opening a new email, and then attaching the file. It's like having a digital assistant who preps everything for you so you can focus on crafting your message. This feature is designed to enhance productivity and make document sharing more seamless for users on the go.
** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-02-20 | RM Status | In development | Launched |
Last updated 2 months ago ago
