414522 – Microsoft Viva: Viva Learning – Manual sync trigger options for provider data (archived)

Product:

Microsoft Viva, Microsoft Viva Learning

Platform:

Windows Desktop, World tenant

Status:

Cancelled

Change type:

Links:

Details:

Customers can manually trigger sync for different data types on Manage providers in Viva Learning admin page. This item is no longer accurate. We apologize for any inconvenience.

Change Category:
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Scope:
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Release Phase:
General Availability, Preview

Created:
2024-09-05

updated:
2026-02-06

Public Preview Start Date

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Docu to Check

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MS workload name

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summary for non-techies**

Microsoft Viva Learning has removed the option for administrators to manually trigger updates for learning content, instead implementing automatic updates at regular intervals to streamline content management and ensure users have access to the latest materials.

Direct effects for Operations**

Data Synchronization Issues
If the manual sync trigger options are not accurately represented, users may experience delays in accessing the most current learning resources, leading to frustration and decreased productivity.
   - roles: Learning and Development Manager, End User
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform" target="_blank" rel="nofollow noopener noreferrer">https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform/, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/what-s-new-in-microsoft-viva-learning/ba-p/2671230

User Experience Degradation
Inaccurate information regarding sync options can lead to confusion among users, resulting in a negative experience and potential disengagement from the learning platform.
   - roles: HR Manager, End User
   - references: https://www.forbes.com/sites/forbestechcouncil/2021/06/29/how-microsoft-viva-is-revolutionizing-the-employee-experience/?sh=4c1c1e4e4b8d, https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform" target="_blank" rel="nofollow noopener noreferrer">https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform/

Configutation Options**

XXXXXXX ... paid membership only

explanation for non-techies**

XXXXXXX ... free basic plan only