405754 – Import support for data files in Outlook

Product:

Outlook

Platform:

Mac, US Instances, World tenant

Status:

In development

Change type:

Links:

Details:

This feature adds support for importing PST files into Outlook for Mac. Support for OLM data files will include both importing and exporting data.

Change Category:
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Scope:
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Release Phase:
Current Channel, Preview

Created:
2024-07-04

updated:
2025-06-11

Public Preview Start Date

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Docu to Check

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MS workload name

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summary for non-techies**

Outlook for Mac now allows users to import PST files directly and offers expanded support for OLM files, enabling both import and export functionalities to enhance data management and flexibility.

Direct effects for Operations**

Data Loss Risk
Without proper preparation, users may experience data loss during the import process if existing data is not backed up or if the import process fails.
   - roles: IT Support, End Users
   - references: https://www.techrepublic.com/article/how-to-import-pst-files-into-outlook-for-mac/

User Experience Disruption
Users may face disruptions in their workflow if the import process is not seamless, leading to frustration and decreased productivity.
   - roles: End Users, Project Managers
   - references: https://www.zdnet.com/article/how-to-import-pst-files-into-outlook-for-mac/

Compatibility Issues
If the import feature is not properly tested, users may encounter compatibility issues with existing Outlook data, leading to errors and potential data corruption.
   - roles: IT Support, System Administrators
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/06/15/whats-new-in-outlook-for-mac/

Configutation Options**

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Opportunities**

Enhanced Data Migration Tools
The addition of PST and OLM file import/export support in Outlook for Mac allows for easier data migration for users transitioning from Windows to Mac environments. This can significantly reduce the time and complexity involved in data migration processes.
   - next-steps: Develop a comprehensive guide and training sessions for IT staff to assist users in utilizing the new import/export features effectively.
   - roles: IT Administrators, Help Desk Support, End Users
   - references: https://techcommunity.microsoft.com/t5/outlook-blog/outlook-for-mac-import-and-export-support-for-pst-and-olm/ba-p/3743628

Improved User Experience
By enabling direct import/export of PST and OLM files, users can manage their emails and data more efficiently, leading to improved productivity and satisfaction. This feature caters to users who frequently switch between platforms or require data backup.
   - next-steps: Gather user feedback on the new feature and monitor its usage to identify any potential areas for further improvement or training needs.
   - roles: End Users, Product Managers, UX Designers
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/08/15/whats-new-in-outlook-for-mac/

Streamlined IT Administrative Tasks
With the new import/export capabilities, IT departments can reduce the administrative burden of manually transferring user data during system migrations or upgrades, allowing for a more streamlined process and better resource allocation.
   - next-steps: Integrate the new features into the existing IT workflow and update internal documentation to reflect the changes in data management procedures.
   - roles: IT Administrators, System Analysts, Project Managers
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/08/15/whats-new-in-outlook-for-mac/

Potentional Risks**

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IT Security**

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explanation for non-techies**

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