check before: 2024-06-01
Product:
Copilot, Microsoft 365 Apps
Platform:
iOS, World tenant
Status:
Launched
Change type:
Links:
Details:
Users can now reference PDF files for Copilot to work with while generating content in Word.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-06-13
updated:
2024-07-09
Docu to Check
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MS workload name
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Direct effects for Operations**
- Direct Impact on IT Operations
- Increased demand for support and training resources
- IT Helpdesk teams may experience a surge in inquiries related to the new feature.
- Training sessions may need to be organized for users unfamiliar with referencing PDF files in Copilot.
- Roles impacted: IT Helpdesk Staff, IT Training Coordinators
- Potential integration issues with existing document management systems
- Users may encounter compatibility issues when referencing PDF files from various sources (e.g., SharePoint, OneDrive).
- IT administrators may need to troubleshoot and resolve integration problems, which could lead to downtime for users.
- Roles impacted: IT Administrators, Document Management System Administrators
- Direct Impact on IT Services
- Changes in user workflows and productivity
- Users may need to adjust their workflows to incorporate the new feature, which could lead to temporary disruptions.
- Increased reliance on Copilot may affect the performance of Microsoft 365 Apps if not properly managed.
- Roles impacted: End Users, Team Leaders
- Dependency on external PDF sources
- The ability to reference PDF files may create dependencies on external systems or services, which could lead to service interruptions if those systems experience issues.
- IT teams may need to monitor these dependencies closely to ensure seamless operations.
- Roles impacted: IT Operations Managers, Compliance Officers
References:
- Microsoft 365 Copilot Overview: https://www.microsoft.com/en-us/microsoft-365/copilot
- Microsoft 365 Service Health: https://portal.office.com/adminportal/home/servicehealth
** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2024-07-09 | RM Status | In development | Launched |
Last updated 10 months ago ago