395793 – Outlook: Support for Auto-Expanding Archives

Product:

Outlook

Platform:

Mac, US Instances, World tenant

Status:

In development

Change type:

Links:

Details:

Auto-Expanding Archives are a component that provides customers the ability to grow their mailbox archives over the normal 100 GB quota limit.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-05-03

updated:
2025-10-23

Public Preview Start Date

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Docu to Check

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MS workload name

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Direct effects for Operations**

- Direct Impact on IT Operations
- Increased storage management requirements
- IT administrators will need to monitor and manage the auto-expanding archives feature to ensure it operates correctly.
- Potential need for additional training for IT staff on managing expanded archives.
- Changes in backup and recovery processes
- Backup solutions may need to be updated to accommodate larger archive sizes.
- IT operations may face challenges in restoring data if the auto-expanding feature is not properly integrated into existing backup systems.
- Role Impact: IT Administrators, IT Operations Managers

- Direct Impact on IT Services
- Potential performance issues during the transition
- Users may experience slower performance or delays in accessing archived emails during the initial rollout of the feature.
- Increased load on email servers as users begin to utilize the expanded storage.
- Dependency on network infrastructure
- The feature may require enhanced network capabilities to handle increased data flow, impacting overall service performance.
- IT services may need to coordinate with network teams to ensure adequate bandwidth and latency.
- Role Impact: IT Service Managers, Network Administrators

- Direct Impact on IT Users
- Changes in user experience and expectations
- Users may expect seamless access to larger archives, leading to frustration if issues arise during the transition.
- Training may be required to educate users on how to effectively use the new auto-expanding archive feature.
- Increased support requests
- Helpdesk teams may see an uptick in support tickets related to the new feature, impacting response times for other issues.
- Users may require assistance in understanding how to manage their archives effectively.
- Role Impact: End Users, Helpdesk Support Staff

References:
- Microsoft Documentation on Auto-Expanding Archives: [Microsoft Docs](https://docs.microsoft.com/en-us/exchange/recipients/archives/auto-expanding-archives)
- ITIL Change Management Best Practices: [ITIL Official Site](https://www.axelos.com/best-practice-solutions/itil)

Opportunities**

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Potentional Risks**

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