check before: 2025-03-01
Product:
Microsoft Viva, Microsoft Viva Learning
Platform:
Windows Desktop, World tenant
Status:
In development
Change type:
Links:
Details:
Sync logs in the Viva Learning admin tab with information about assignment and completion-related ingestion errors.
Change Category:
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Scope:
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Release Phase:
General Availability, Preview
Created:
2024-02-29
updated:
2024-11-20
Public Preview Start Date
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Docu to Check
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MS workload name
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Direct effects for Operations**
- Direct Impact on IT Operations
- Increased monitoring requirements for the Viva Learning admin tab
- IT Operations Team: Responsible for ensuring the availability and performance of the Viva Learning platform.
- Reference: Microsoft documentation on monitoring and troubleshooting Viva Learning (https://docs.microsoft.com/en-us/microsoft-365/viva/learning/monitor-viva-learning?view=o365-worldwide)
- Potential for increased support tickets related to assignment and completion ingestion errors
- IT Support Team: First line of contact for user issues and queries.
- Reference: ITIL best practices on incident management (https://www.axelos.com/best-practice-solutions/itil)
- Direct Impact on IT Services
- Disruption in user experience due to ingestion errors affecting learning assignments
- End Users (Employees): Users relying on Viva Learning for training and development.
- Reference: User feedback on learning platforms and their importance for employee engagement (https://www.forbes.com/sites/forbeshumanresourcescouncil/2021/06/29/the-importance-of-employee-engagement-in-learning-and-development/?sh=5f4f1e4a7e8e)
- Dependency on other Microsoft 365 services for seamless operation
- IT Administrators: Responsible for integration and configuration of Microsoft 365 services.
- Reference: Microsoft 365 service dependencies (https://docs.microsoft.com/en-us/microsoft-365/enterprise/office-365-service-dependencies?view=o365-worldwide)
** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2024-11-20 | RM Preview | March CY2025 | |
| 2024-11-20 | RM Release | December CY2024 | March CY2025 |
| 2024-11-20 | RM Release Phase | General Availability | General Availability, Preview |
| 2024-09-25 | RM Release | September CY2024 | December CY2024 |
| 2024-07-04 | RM Release | June CY2024 | September CY2024 |
Last updated 4 months ago
