check before: 2024-03-01
Product:
Outlook
Platform:
Mac, US Instances, World tenant
Status:
Launched
Change type:
Links:
Details:
Adding support to show the reading pane in the right when user selects column view.
Change Category:
XXXXXXX ... free basic plan only
Scope:
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Release Phase:
General Availability
Created:
2024-02-10
updated:
2024-03-23
Docu to Check
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MS workload name
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Direct effects for Operations**
- Direct Impact on IT Operations
- Potential increase in support tickets related to user confusion or issues with the new layout.
- Roles impacted: IT Support Staff, Helpdesk Technicians
- Need for updates in internal documentation and training materials to reflect the new feature.
- Roles impacted: IT Trainers, Documentation Specialists
- Direct Impact on IT Services
- Possible temporary degradation of performance during the rollout of the new feature, affecting email access and usability.
- Roles impacted: IT Operations Managers, Network Administrators
- Dependencies on other integrated services (e.g., calendar, task management) that may not immediately support the new layout, leading to inconsistent user experiences.
- Roles impacted: Application Administrators, Service Integration Managers
References:
- Microsoft Outlook Updates: [Microsoft 365 Blog](https://www.microsoft.com/en-us/microsoft-365/blog/)
- IT Change Management Best Practices: [ITIL Foundation](https://www.axelos.com/best-practice-solutions/itil)
** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2024-03-23 | RM Status | In development | Launched |
Last updated 1 year ago ago
