383010 – Microsoft 365: “Help me create” in Microsoft 365

Product:

Copilot, Microsoft 365 Copilot

Platform:

Web, World tenant

Status:

Launched

Change type:

Links:

Details:

"Help me create" is a content create feature in Microsoft365.com that is powered by Copilot for Microsoft 365. Like Copilot, "Help me create" is built on Microsoft's comprehensive approach to security, compliance, and privacy.

Change Category:
XXXXXXX ... free basic plan only

Scope:
XXXXXXX ... free basic plan only

Release Phase:
General Availability

Created:
2024-02-16

updated:
2025-01-09

Public Preview Start Date

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Docu to Check

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MS workload name

XXXXXXX ... free basic plan only

Direct effects for Operations**

- Direct Impact on IT Operations
- Increased demand for IT support due to user inquiries and troubleshooting related to the new "Help me create" feature.
- Roles impacted: IT Support Staff, Helpdesk Technicians
- Potential integration issues with existing applications and services within the Microsoft 365 ecosystem, leading to service disruptions.
- Roles impacted: IT Operations Managers, System Administrators
- Need for additional monitoring and performance management tools to assess the impact of the new feature on system resources and user experience.
- Roles impacted: IT Operations Analysts, Network Administrators

- Direct Impact on IT Services
- Possible degradation of service performance as users begin to utilize the new feature, leading to slower response times and increased latency.
- Roles impacted: Service Delivery Managers, Application Owners
- Risk of data privacy and compliance issues if the feature does not align with existing organizational policies, potentially leading to regulatory scrutiny.
- Roles impacted: Compliance Officers, Data Protection Officers
- Dependency on other Microsoft 365 services (e.g., SharePoint, Teams) that may be affected by the new feature, causing cascading failures or performance issues.
- Roles impacted: Service Architects, Integration Specialists

- Direct Impact on IT Users
- Learning curve associated with the new feature, which may lead to temporary productivity loss as users adapt to the changes.
- Roles impacted: End Users, Department Managers
- User frustration if the feature does not perform as expected or if there are bugs that hinder usability.
- Roles impacted: End Users, User Experience Designers
- Increased collaboration demands as users may rely on the new feature for content creation, potentially leading to overload on collaborative tools.
- Roles impacted: Project Managers, Team Leaders

References:
- Microsoft 365 Copilot Overview: [Microsoft](https://www.microsoft.com/en-us/microsoft-365/copilot)
- Microsoft 365 Security and Compliance: [Microsoft](https://www.microsoft.com/en-us/microsoft-365/security/business)

Opportunities**

XXXXXXX ... free basic plan only

Potentional Risks**

XXXXXXX ... paid membership only