382921 – Microsoft Viva: Viva Goals – Request License for Others (archived)

Product:

Microsoft Viva, Microsoft Viva Goals

Platform:

Web, World tenant

Status:

Cancelled

Change type:

Admin impact

Links:

Details:

This feature enables all unlicensed users to request a license from their IT Admin. IT Admins see these requests in MAC and either approve or decline them. Today, unlicensed users who get errors while trying to sign in cannot proceed. With this feature, they can at least express intent to their IT Admin to start using Goals. Also, Org Admins can now request licenses for all unlicensed users in their Goals Organizations, thus unblocking them from using Goals. This item is no longer accurate and is being removed from the roadmap.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-02-16

updated:
2024-12-19

Docu to Check

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MS workload name

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summary for non-techies**

Microsoft Viva was considering a feature for Viva Goals that allowed unlicensed users to express interest in access, enabling IT Admins to grant permissions, but this plan has been cancelled, requiring users to follow existing access processes.

Direct effects for Operations**

Increased Support Requests
Unlicensed users may flood IT support with requests for license approvals, leading to increased workload and potential delays in response times.
   - roles: IT Admin, Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform/

User Frustration
Unlicensed users may experience frustration due to inability to access the Goals feature, leading to decreased morale and productivity.
   - roles: End Users, Team Leaders
   - references: https://www.forbes.com/sites/forbestechcouncil/2021/06/29/the-importance-of-user-experience-in-technology-adoption/?sh=4c1b1c4e1b5e

Inefficient License Management
Without proper preparation, IT Admins may struggle to manage and allocate licenses effectively, leading to potential over-licensing or under-licensing.
   - roles: IT Admin, Org Admin
   - references: https://www.cio.com/article/243200/how-to-manage-software-licenses-effectively.html

Training Gaps
Unlicensed users may not receive adequate training on how to use the Goals feature, resulting in ineffective use once they obtain licenses.
   - roles: End Users, Training Coordinators
   - references: https://www.td.org/insights/the-importance-of-training-in-software-adoption

Potential Security Risks
If unlicensed users gain access without proper vetting, it may lead to security vulnerabilities within the organization.
   - roles: IT Admin, Security Officers
   - references: https://www.csoonline.com/article/3531230/the-importance-of-software-licensing-in-cybersecurity.html

Configutation Options**

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Opportunities**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

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