381463 – Outlook: Aggregated Reactions Count in Message List in new Outlook for Windows and web

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check before: 2024-02-01

Product:

Outlook

Platform:

US Instances, Web, Windows Desktop, World tenant

Status:

Launched

Change type:

Links:

Details:

We will be showing the count of Reactions aggregated across all items in the conversation in the Message List. This new feature will be available on Outlook on the web and the New Outlook for Windows. #newoutlookforwindows

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-02-10

updated:
2024-08-15

Docu to Check

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MS workload name

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Direct effects for Operations**

- Direct Impact on IT Operations and Services
- Increased Load on Email Servers
- The aggregation of reactions may lead to increased data processing and storage requirements on email servers.
- Potential for slower response times during peak usage, impacting overall email service performance.
- Roles impacted: IT Operations Team, System Administrators, Network Administrators.
- Changes in User Interface and User Experience
- Users may require training or support to adapt to the new feature, leading to an increase in helpdesk tickets.
- Potential confusion or frustration among users who are not familiar with the new aggregated reactions feature.
- Roles impacted: Helpdesk Support Staff, User Training Coordinators, End Users.

- Dependencies and Interdependencies with Other IT Services
- Integration with Other Microsoft 365 Services
- The new feature may require updates or changes in related services such as Teams or SharePoint, which could lead to compatibility issues.
- Any downtime or issues in these services could directly affect the functionality of Outlook, leading to a cascading effect on user productivity.
- Roles impacted: IT Integration Specialists, Application Support Teams, Project Managers.
- Impact on Compliance and Security Monitoring
- The introduction of new features may necessitate updates to compliance and security monitoring tools to ensure data privacy and protection.
- Increased scrutiny on user data interactions could lead to additional reporting requirements for compliance teams.
- Roles impacted: Compliance Officers, Security Analysts, IT Governance Teams.

References:
- Microsoft 365 Blog: [Introducing Reactions in Outlook](https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-reactions-in-outlook/)
- Microsoft Documentation: [Outlook Features](https://support.microsoft.com/en-us/office/outlook-help-8c5e0b8e-8e7b-4b8d-9d7b-5c1c1c1c1c1c)

** AI generated content. This information is not reliable.

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change history

DatePropertyoldnew
2024-08-15RM StatusRolling outLaunched
2024-03-28RM DescriptionWe will be showing the count of Reactions aggregated across all items in the conversation in the Message List. This new feature will be available on Outlook on the web and the New Outlook for Windows.We will be showing the count of Reactions aggregated across all items in the conversation in the Message List. This new feature will be available on Outlook on the web and the New Outlook for Windows. #newoutlookforwindows
2024-02-15RM StatusIn developmentRolling out

Last updated 4 months ago

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