26817 – New support experience for Premier customers (archived)

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check before: 2018-04-01

Product:

Microsoft 365 admin center

Platform:

Status:

Launched

Change type:

Links:

Details:

We’re excited to announce that the new support experience will be available for all Premier customers. This experience includes an in-product flyout that connects customers quickly and effectively to the support they need. With positive feedback from other customer channels, we've added additional capabilities for more flexibility and efficiency, such as support via email, comprehensive view of ticket status and history, and CritSit designation on premier customer tickets for this rollout.

Change Category:
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Scope:
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Release Phase:

Created:
2018-02-22

updated:
2019-02-07

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Last updated 3 years ago ago

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