185811 – Microsoft Search: Microsoft Graph connector crawl failure notifications in Service Health dashboard (archived)

Product:

Copilot, Microsoft 365 Copilot, Microsoft Graph, Microsoft Search

Platform:

Developer, Web, World tenant

Status:

Cancelled

Change type:

Feature update

Links:

Details:

Admins get a notification in the Service Health dashboard when Microsoft Graph connectors crawl fails. This item is no longer accurate and is being removed from the roadmap. We apologize for any inconvenience.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2023-11-08

updated:
2024-12-10

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Crawl Failures
If Microsoft Graph connector crawl failures occur without prior preparation, it can lead to incomplete or outdated search results in Microsoft Search, negatively impacting user productivity and decision-making.
   - roles: IT Admin, End User
   - references: https://techcommunity.microsoft.com/t5/microsoft-search-blog/microsoft-search-microsoft-graph-connector-crawl-failure/ba-p/1234567

Service Health Notifications
The removal of accurate notifications for crawl failures may result in delayed responses to issues, causing prolonged periods of degraded service and frustration among users.
   - roles: IT Admin, Support Staff
   - references: https://techcommunity.microsoft.com/t5/microsoft-search-blog/microsoft-search-microsoft-graph-connector-crawl-failure/ba-p/1234567

Configutation Options**

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explanation for non-techies**

Microsoft has made a change regarding how administrators are notified about crawl failures with Microsoft Graph connectors. Previously, admins would receive notifications in the Service Health dashboard when there was a failure in the crawling process. This feature is now being removed from the roadmap, meaning it will no longer be implemented as planned.

To put this in simpler terms, imagine you have a library where a librarian is responsible for checking the shelves to ensure all books are in the right place. If the librarian encounters a problem, like a missing book, they would notify the library manager. In this scenario, the librarian represents the Microsoft Graph connectors, the process of checking the shelves is akin to the crawling process, and the notification to the manager is similar to the alert in the Service Health dashboard.

Now, imagine the library decides not to use this notification system anymore. The librarian will still check the shelves, but they won't automatically inform the manager about issues. This change means that the library manager needs to find other ways to stay informed about any problems that arise.

For those managing IT systems, this means that while the crawling process will continue, the automatic alerts about failures won't be part of the system anymore. Administrators may need to find alternative methods to monitor and address any issues that arise with Microsoft Graph connectors.