check before: 2023-11-01
Product:
Copilot, Microsoft 365 Apps, Microsoft 365 Copilot
Platform:
Mac, Web, Windows Desktop, World tenant
Status:
Launched
Change type:
Feature update
Links:
Details:
Copilot in Word transforms your writing with efficiency and creativity—create, summarize, ask questions, refine, and elevate your documents. Copilot in Word can now help you to draft content, bring in specific information from other documents into your content, generate summaries, ask questions about your document, get ideas about specific topics, and even transform text into tables or provide suggestions for ways to rewrite your content.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2023-10-12
updated:
2024-04-02
Docu to Check
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MS workload name
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More Info URL
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Direct effects for Operations**
- Impact on IT Operations
- Increased demand for system resources
- Potential slowdowns in performance due to the resource-intensive nature of Copilot features.
- Roles impacted: IT Operations Team, System Administrators.
- Need for enhanced monitoring and support
- Requirement for real-time monitoring tools to track Copilot's performance and user interactions.
- Roles impacted: IT Support Staff, Helpdesk Technicians.
- Integration challenges with existing IT infrastructure
- Possible compatibility issues with legacy systems or other Microsoft 365 applications.
- Roles impacted: IT Architects, Integration Specialists.
- Impact on IT Services
- Changes in service delivery models
- Transition from traditional document editing to AI-assisted writing may require updates to user training and support materials.
- Roles impacted: Training Coordinators, Service Managers.
- Increased reliance on cloud services
- Copilot's functionality may depend heavily on cloud connectivity, leading to potential service disruptions if internet access is compromised.
- Roles impacted: Network Administrators, Cloud Service Managers.
- Data privacy and compliance considerations
- The use of AI tools may raise concerns regarding data handling and compliance with GDPR regulations.
- Roles impacted: Compliance Officers, Data Protection Officers.
- Impact on IT Users
- Changes in user experience and workflow
- Users may need to adapt to new features and functionalities, which could lead to initial confusion or resistance.
- Roles impacted: End Users, Content Creators.
- Increased training requirements
- Users will require training sessions to effectively utilize Copilot's features, leading to potential downtime.
- Roles impacted: Training Coordinators, Team Leaders.
- Potential for over-reliance on AI
- Users may become overly dependent on Copilot, potentially diminishing their writing skills and critical thinking.
- Roles impacted: All users, particularly Content Creators and Marketing Teams.
References:
- Microsoft Copilot in Word Overview: https://support.microsoft.com/en-us/copilot-word
- GDPR Compliance Information: https://ec.europa.eu/info/law/law-topic/data-protection_en
Opportunities**
- Enhanced Document Creation and Collaboration
- Opportunity: Implementing Copilot in Word can significantly streamline the document creation process, allowing users to draft, summarize, and refine content more efficiently.
- Roles Benefiting: Content creators, project managers, and marketing teams will experience improved productivity and collaboration.
- Reference: Microsoft highlights that Copilot can help users create and elevate documents, making it a valuable tool for teams working on collaborative projects. [Microsoft Support](https://support.microsoft.com/en-us/copilot-word)
- Improved User Training and Onboarding
- Opportunity: Utilize Copilot's capabilities to create tailored training materials and onboarding documents, making it easier for new employees to understand processes and tools.
- Roles Benefiting: HR and training departments can leverage this feature to enhance the onboarding experience for new hires.
- Reference: The ability to generate summaries and specific information can help in creating concise training documents, as noted in the Copilot features. [Microsoft Support](https://support.microsoft.com/en-us/copilot-word)
- Cost-Effective Licensing Management
- Opportunity: By integrating Copilot into existing Microsoft 365 subscriptions, organizations can potentially reduce the need for additional third-party writing and editing tools, thus saving on licensing costs.
- Roles Benefiting: IT administration and procurement teams can evaluate current software usage and identify opportunities to consolidate tools.
- Reference: Microsoft 365's integrated tools can help streamline operations and reduce costs associated with multiple software licenses. [Microsoft Support](https://support.microsoft.com/en-us/copilot-word)
Potentional Risks**
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Data Protection**
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Hypothetical Work Council Statement**
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DPIA Draft**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2024-04-02 | RM Product Tags | Word, Microsoft Copilot for Microsoft 365 | Word, Microsoft Copilot (Microsoft 365) |
| 2023-12-06 | RM Product Tags | Microsoft 365 Copilot, Microsoft Copilot for Microsoft 365, Word | Word, Microsoft Copilot for Microsoft 365 |
| 2023-11-30 | RM Product Tags | Microsoft 365 Copilot, Word | Microsoft 365 Copilot, Microsoft Copilot for Microsoft 365, Word |
| 2023-11-04 | RM Status | In development | Launched |
| 2023-11-01 | RM MoreInfoLink | https://support.microsoft.com/en-us/copilot-word | https://adoption.microsoft.com/copilot |
Last updated 10 months ago ago
