162947 – Microsoft Viva: Viva Learning – Proficiency level content filter (archived)

Product:

Microsoft Viva, Microsoft Viva Learning

Platform:

Windows Desktop, World tenant

Status:

Cancelled

Change type:

Feature update

Links:

Details:

Users can filter content based on the proficiency level of the content - Beginner, Intermediate and Advanced. This item is no longer accurate. We apologize for any inconvenience.

Change Category:
XXXXXXX ... free basic plan only

Scope:
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Release Phase:
General Availability

Created:
2023-09-22

updated:
2026-02-04

Docu to Check

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MS workload name

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summary for non-techies**

Microsoft Viva Learning has removed the feature that allowed users to filter educational content by proficiency levels, requiring users to explore materials without this specific filter.

Direct effects for Operations**

User Experience Degradation
Users may experience frustration and confusion due to the inability to filter learning content by proficiency level, leading to a mismatch between their skill level and the content available.
   - roles: End Users, Learning and Development Specialists
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform/, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/what-s-new-in-microsoft-viva-learning/ba-p/2671230

Increased Support Requests
The lack of proficiency level filtering may lead to an increase in support requests from users seeking assistance in finding appropriate content, straining IT support resources.
   - roles: IT Support Staff, End Users
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform/, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/what-s-new-in-microsoft-viva-learning/ba-p/2671230

Configutation Options**

XXXXXXX ... paid membership only

explanation for non-techies**

XXXXXXX ... free basic plan only