check before: 2022-09-01
Product:
Bookings, Teams
Platform:
US Instances, Web, World tenant
Status:
Launched
Change type:
Feature update, Admin impact
Links:
Details:
Tenant admin settings in Bookings admin page in Microsoft Teams Admin center to enable/disable SMS functionality in all Bookings calendars in the tenant. Note: The cloud environments have been updated to reflect the current state. We apologize for any inconvenience this may cause.
Change Category:
XXXXXXX ... free basic plan only
Scope:
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Release Phase:
General Availability
Created:
2022-07-26
updated:
2024-05-07
Docu to Check
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MS workload name
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Direct effects for Operations**
- Impact on IT Operations and Services
- Potential disruption in communication channels
- Users may experience delays or failures in receiving SMS notifications for bookings, affecting appointment reminders and confirmations.
- Roles impacted: IT Support Staff, System Administrators
- Increased support requests and incident management
- Users may report issues related to SMS functionality, leading to a surge in helpdesk tickets and requiring additional resources for resolution.
- Roles impacted: IT Helpdesk, IT Support Staff
- Impact on IT Users and Administrators
- Changes in user experience and workflow
- Users accustomed to receiving SMS notifications may need to adapt to alternative communication methods, potentially leading to confusion and missed appointments.
- Roles impacted: End Users, Customer Service Representatives
- Administrative overhead for tenant admins
- Tenant admins will need to review and potentially adjust settings in the Bookings admin page, which may require additional training or documentation updates.
- Roles impacted: Tenant Administrators, IT Governance Teams
References:
- Microsoft Teams Admin Center Documentation: [Microsoft Docs](https://docs.microsoft.com/en-us/microsoftteams/teams-admin-settings)
- Microsoft Bookings Overview: [Microsoft Bookings](https://www.microsoft.com/en-us/microsoft-365/business/scheduling-and-booking-app)
** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2024-05-07 | RM Description | Tenant admin settings in Bookings admin page in Microsoft Teams Admin center to enable/disable SMS functionality in all Bookings calendars in the tenant. | Tenant admin settings in Bookings admin page in Microsoft Teams Admin center to enable/disable SMS functionality in all Bookings calendars in the tenant. Note: The cloud environments have been updated to reflect the current state. We apologize for any inconvenience this may cause. |
| 2024-05-07 | RM Cloud Instance Tags | GCC High, DoD, GCC, Worldwide (Standard Multi-Tenant) | Worldwide (Standard Multi-Tenant) |
| 2023-08-25 | RM Status | Rolling out | Launched |
| 2023-01-04 | RM Status | In development | Rolling out |
Last updated 2 months ago ago
