81914 – Microsoft Teams Rooms Managed Services: Device Portfolio – Surface Hub (archived)

Product:

Teams, Whiteboard

Platform:

mobile, Online, Teams And Surface Devices, TeamsAndSurfaceDevices, Windows Desktop, World tenant

Status:

Launched

Change type:

New feature

Links:

Details:

Support Surface Hub devices for monitoring, incident management, app management (Connect, Teams), inventory management.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2021-04-13

updated:
2024-02-16

Docu to Check

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MS workload name

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Direct effects for Operations**

- Direct Impact on IT Operations
- Increased monitoring requirements for Surface Hub devices
- Role Impacted: IT Operations Team
- Dependency: Integration with existing monitoring tools and dashboards
- Potential for increased incident management workload due to new device support
- Role Impacted: IT Support Staff
- Dependency: Coordination with Microsoft support for incident resolution

- Direct Impact on IT Services
- Changes in app management processes for Teams and Connect on Surface Hub
- Role Impacted: Application Administrators
- Dependency: Compatibility with existing applications and services
- Need for updated inventory management practices for Surface Hub devices
- Role Impacted: IT Asset Management Team
- Dependency: Integration with asset management systems and databases

References:
- Microsoft Teams Rooms Managed Services: Device Portfolio - Surface Hub [Microsoft Documentation](https://docs.microsoft.com/en-us/microsoftteams/rooms/managed-services)
- Microsoft Surface Hub Overview [Microsoft Surface](https://www.microsoft.com/en-us/surface/business/surface-hub)