check before: 2019-09-30
Product:
Kaizala
Platform:
Online, World tenant
Status:
Launched
Change type:
Links:
Details:
IT Admins can export chat history in Kaizala including messages, attachments & action card data/responses. This functionality previously was accessed through "Export chat history". This will now be available to users through the 'Analytics' page on the portal, by navigating to 'Export tenant data'. We expect this to bring users better access to chat history, and easier access: they will no longer require additional licenses (including sharepoint) to download history, they will only need a Kaizala Pro license.
Change Category:
XXXXXXX ...
Scope:
XXXXXXX ...
Release Phase:
General Availability
Created:
2019-10-25
updated:
2020-06-12
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Last updated 2 years ago